Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle New Hartford is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain bike, or electric to fit your riding style.
Surrounded by miles of quiet, two-laned country roads to explore, our team proudly serves New Hartford and nearby cities, like Frankfort, Herkimer, Rome, Syracuse, and Utica — to name a few. We're committed to supporting and promoting cycling in the area, which is why we’re involved with everything from evening group rides to major events like Real Riders Wear Pink and Ride for Missing Children.
Whatever your experience level and however you like to pedal, we welcome you to stop by the bike shop, meet the team, and see all we have to offer.
Location
Trek Bicycle New Hartford
8411 Seneca Turnpike Crossroad Plaza Ste 109, New Hartford, NY
13413, United States
Hours
Reviews
4.9
250 reviews
5 stars
244
4 stars3
3 stars1
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff who provided personalized service and support.
Expertise
The staff demonstrated a strong understanding of cycling products and services, offering tailored advice and solutions to meet customer needs.
Product Selection
The shop is well-stocked with a wide variety of bikes and accessories, catering to cyclists of all levels.
Service Quality
While most reviews highlighted excellent service, there were a few concerns regarding the timeliness and quality of repairs.
Community Engagement
The store fosters a welcoming atmosphere and engages with the local cycling community through group rides and events.
- KRKimberly RadtkeNov 9, 20255.0Friendly and knowledgeable employees. Did a great job fixing my son's bike.
- CSCaitlin StewartOct 5, 20255.0Fantastic bike shop with knowledgeable staff. My new helmet is extremely comfortable and I like the option to mount lights for added safety.
- MPMichael PayackSep 13, 20255.0Very Pleased with my visit / service received the other day on my new trek bike, they dropped what they were doing and took my bike in and answered my service questions and performed a few adjustments free of charge all with a great attitude and smile! Thank you Forest~ I will be back! Highly Reccommend =)))
- SVScott VeirsSep 10, 20255.0Staff was very patient with my questions (and bad jokes). When I had to return the bike due to a size issue, they quickly processed the return and ordered the replacement. I look forward to doing business with them in the future.
- JLJeff & Nikki LincolnAug 9, 20255.0Forrest is easy to work with and his passion for cycling energizes the Trek New Hartford atmosphere! Thanks for your help
Frequently Asked Questions About Trek Bicycle New Hartford
What types of bicycles can I find at Trek Bicycle New Hartford?
You can find road, city, mountain, and electric bikes tailored to your riding style at Trek Bicycle New Hartford.
Does Trek Bicycle New Hartford offer repair and maintenance services?
Yes, they provide service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle New Hartford?
The store is open Tuesday to Friday from 10:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Mondays and Sundays.
What payment options does Trek Bicycle New Hartford accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where is Trek Bicycle New Hartford located?
It is located at 8411 Seneca Turnpike Crossroad Plaza Ste 109, New Hartford, NY 13413, USA.
How can I contact Trek Bicycle New Hartford?
You can call them at +1 315-922-7013 or email newhartford@trekbikes.com.
Are there places to eat near Trek Bicycle New Hartford?
Yes, nearby you can find Papa John's Pizza, Pizza Hut, Michael T's Restaurant, O’Connor’s, Shamso Sushi, and Zebbs Bar And Grill for dining options.
What nearby stores can I visit along with Trek Bicycle New Hartford?
You can also visit Play It Again Sports, Plato's Closet, and Once Upon A Child for sporting goods and thrift store shopping.
Are there any health services near Trek Bicycle New Hartford?
Yes, nearby health services include Mohawk Valley Health Systems, MVHS Medical Office, MVHS Medical Group, Labcorp, and Ellis Chiropractic Group.
How does Trek Bicycle New Hartford support the local cycling community?
They are involved in evening group rides and major events like Real Riders Wear Pink and Ride for Missing Children to promote cycling.