AMF Garden City Lanes

Reviews

• MS

  Manjit Sahansra

  3 days ago
  1.0
  I am perplexed by the fact that individuals are placed in management positions without adequate training to fulfill their responsibilities. My recent experience at this location was extremely disappointing, marking the third negative incident within the past month and a half. As a league bowler, I expect to be assigned to properly maintained lanes, especially when there are open lanes that have already been oiled. However, I was informed that lanes were intentionally not being assigned because the staff intended to close early. This explanation is unacceptable; if employees are more concerned with leaving early than providing quality service, perhaps they should reconsider their suitability for this role. Instead of being assigned to an open, well-lit lane, I was placed on a lane that was dark and in poor condition, despite the availability of better options. When I requested a refund and expressed my dissatisfaction, there was no effort made to resolve the issue. The manager simply refunded my money and, rather than attempting to address my concerns, made a comment—“we know how you roll”—which implied that reporting problems to management is frowned upon and those who do so are viewed as outsiders. This incident reflects a level of unprofessionalism that is unacceptable, especially from a manager representing AMG Garden City. I have been a patron at this center for over four years, and it is disappointing to see such a decline in customer service. If managers are not properly trained in customer service, AMF should seriously reconsider its business model. Selective treatment and profiling of customers is not only unfair, but it also undermines the integrity of the facility. Favoritism towards certain individuals while others are treated poorly is simply unacceptable. This marks the third complaint I have made about this facility, and I strongly urge management to reflect on these issues and take meaningful action. I recommend find a different location as this place is just going down day by day with no reflection on management trying to make things better
• DD

  Dwane Daniel

  Apr 6, 2026
  5.0
  Food and atmosphere was great 👍
• MO

  Miguel Ortiz

  Apr 3, 2026
  5.0
  Nice place great service
• GK

  Glenn Kimbrough

  Mar 21, 2026
  5.0
  Just simple love it!
• AB

  Aakash Banerjee

  Mar 3, 2026
  5.0
  Best place to bowl for unified sport you you recommend this place for anyone that wants to come by at any school we recommend anything at any team that wants to bowl are welcome to

Frequently Asked Questions About AMF Garden City Lanes