Business Details
About
Bicycle Store
Robert’s Bicycles has been family owned and operated since 1962. Located in Bayside it has been serving all of the five boroughs and beyond from its original location on Francis Lewis Blvd. Robert’s Bicycles caters to all riders; from toddler to adult, from the casual to the more aggressive. With over 250 bicycles on display, we carry the bikes and accessories to fit the needs of our customers.
As well as giving our customers the knowledge to help them decide on what bike will best suit their needs, we also give you a 1 year guarantee on our bikes. Many times a bicycle will need adjustments after the initial 30 hours of riding; bearing cups settle into position and cables will stretch, all these adjustments and more are covered under our 1 year guarantee at no cost to the customer. Anything ever feels out of adjustment, just bring it in and we’ll take care of it.
We carry baskets and most accessories with creative Freedom.
We at Robert’s Bicycles hope to make your cycling experience a pleasant one.
Location
Hours
Reviews
3.5
182 reviews
5 stars
100
4 stars
12
3 stars
6
2 stars
5
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and dismissive behavior from staff, particularly from an employee named Craig, leading to a negative experience.
Pricing Issues
Numerous reviews highlighted concerns about high prices and perceived overcharging for repairs and parts, with some customers feeling taken advantage of.
Mixed Repair Experiences
While some customers praised the quality of repairs and quick service, others reported dissatisfaction with the outcomes and additional charges.
Product Knowledge
There were mixed reviews regarding staff knowledge, with some customers appreciating the expertise while others felt misled about bike fit and necessary repairs.
Community Reputation
Despite negative experiences, some long-time customers expressed loyalty and positive sentiments about the shop's history and service.
- AFArthur FSep 22, 20255.0Honest, earnest, they get the job done. Highly recommend.
- SBshahroz bhattiSep 17, 20251.0I had to just change my rear brake disk and slightly tighten the brakes he told me to leave the bike for hours as I didn’t do that and asked to sold me the parts nd m gonna fix by myself he suddenly doubled the price and said if you wanna buy then buy other wise leave the store some kind of shitty people
- SMSalesCoach MastersSep 11, 20255.0Came here to get a modest bike to keep in shape… sometimes you want to change up your “10k steps routine” and stay off your feet. Robert was very knowledgeable & truly helpful in assisting with the right kind of bike - I absolutely enjoy the quality and beauty of this item & will be back for more!
- EEElliott EpsteinAug 26, 20255.0Great service on my bike tune up! Recommend for repairs !
- XFXie FinnAug 2, 20251.0Absolutely awful experience — beware of employee named Craig. I initially came into the shop to replace my bike tire. I agreed to pay $55 for the replacement, and everything seemed fine at first. Later, I called the shop and simply asked if Craig could help me tighten my brakes a little — a very basic request. That’s when things went downhill fast. Instead of a helpful response, Craig told me my bike “had no brakes” — which is completely untrue. I know my bike, and it was clear to me he was trying to scare me into paying more. He first said it would cost $130 to “fix” the brake issue, then suddenly dropped the price to $80, which made everything feel even more suspicious. The whole situation seemed like a money grab. Craig’s attitude was rude, dismissive, and aggressive throughout. It felt like he had no intention of actually helping — just manipulating the situation to charge me as much as possible. I ended up leaving the shop with no functioning brakes, even though I only came in to fix a tire. It was an extremely frustrating and frankly dangerous experience. Afterwards, I called back and spoke to another employee, Rob, who was much more respectful. He offered to have me come back and said he would try to fix the brakes properly. While I appreciated his attitude, the damage was already done — Craig’s behavior was completely unacceptable, and I refuse to return. This whole experience was a waste of time and money, and worse, it left my bike in worse condition than when I brought it in. Do not trust Craig. His tactics are shady, and his behavior is unprofessional. If you care about your bike — and your safety — go somewhere else. I truly regret walking into that shop.
Frequently Asked Questions About Roberts Bicycles
What types of bicycles does Roberts Bicycles offer?
Roberts Bicycles offers a wide variety of bicycles including brands like Specialized, Cannondale, Raleigh, Giant, GT, Bianchi, and more, catering to riders from toddlers to adults with both casual and aggressive riding styles.
Where is Roberts Bicycles located?
Roberts Bicycles is located at 33-13 Francis Lewis Blvd., Flushing, NY 11358, USA.
What are the store hours for Roberts Bicycles?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:30 AM to 4:30 PM.
Does Roberts Bicycles offer any guarantees on their bikes?
Yes, Roberts Bicycles provides a 1-year guarantee covering adjustments such as bearing settlements and cable stretching at no cost to the customer.
What payment methods does Roberts Bicycles accept?
They accept American Express, Discover, Mastercard, Visa, and Invoice payments.
How can I contact Roberts Bicycles for sales inquiries?
You can reach them by phone at +1 718-353-5432 or via email at sales@robertsbicycles.net.
Where can I find more information or promotions from Roberts Bicycles?
Visit their website at http://www.robertsbicycles.net/ or their Facebook page at https://www.facebook.com/Roberts-Bicycles-162446703774110/.
What nearby dining options are available when visiting Roberts Bicycles?
Nearby you can find Yamato Sushi and Kumo Sushi for Japanese cuisine, Graziella Pizza and Graziella Restaurant for Italian food, as well as Yummy Noodle House for Chinese dishes.
Are there any nearby beauty and wellness services around Roberts Bicycles?
Yes, you can find several salons nearby including Oscar Nail & Spa, Little Queen's Nails, Reshma Threading Salon, Bling Nails, Princess's Nails and Spa, and Sweet Lashes for beauty and spa services.
Is there a pharmacy close to Roberts Bicycles for convenience?
Yes, Francis Lewis Pharmacy is located nearby for any medical or prescription needs.