At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
We’ve been here many times and always had such great experiences.. the associates are super helpful and kind. They’ve helped my boyfriend find new running shoes and a headlamp.. if you ever have questions about a product they’re always more than happy to give advice and talk thru options. We also needed to get our skis sharpened and waxed and Jeremy/Sam/Mike hooked us up the same day- they were done within 20 mins. Planning to come back again for a full tune up. Feel lucky to have an REI so close by and the people who work there are awesome
RR
RJ R
Dec 11, 2025
4.0
Lots of "stuff" here, if you do outdoors "stuff". Good selection and helpful staff.
BS
bob spingelli
Dec 3, 2025
5.0
REI
LF
Luke Fasso
Nov 19, 2025
1.0
If I could give this store a 0-star I would. 1st off walking in the store is a mess. I had to find someone to ask where the particular items vicinity I came in on was. Then as I was checking out with a pair of gloves, the lady had told me that it was a “members only” which is $30 because it was discounted $14. I then asked if I could pay full price and they had said no. Make that make sense, never heard of a business that didn’t want my money. The lady then went and checked with the manager who was not friendly at all and she had certainly said no. I will never be returning to this place or any REI for that matter because of how unbelievably inefficient the whole process to get gloves was, but also with the snobby behaviors of the employees and manager.
YY
Yifanova
Oct 18, 2025
5.0
Friendly and professional staff. Spacious layout and it is easy to find things.
REI is located at 1701 Niagara Falls Blvd., Suite 500, Amherst, NY 14228, USA.
What are the regular store hours for REI Amherst?
REI Amherst is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
Does REI offer a satisfaction guarantee on its products?
Yes, REI stands behind all its products with a 100% satisfaction guarantee.
What types of products and services can I find at REI Amherst?
REI Amherst offers quality outdoor gear, including camping, bicycles, clothing, ski equipment, and more. They also provide bicycle repair services and organize outdoor activities.
Which popular outdoor and clothing brands are available at REI Amherst?
Brands at REI Amherst include The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What payment methods are accepted at REI Amherst?
REI Amherst accepts American Express, MasterCard, and Visa for payments.
Does REI Amherst support curbside pickup or in-store shopping?
REI Amherst offers in-store shopping but does not have curbside pickup available.
What nearby stores can I visit along with REI at 1701 Niagara Falls Blvd.?
Nearby stores include OfficeMax Tech and OfficeMax Print & Copy for business and tech needs, Charlotte Tilbury for beauty products, Old Navy for clothing, and Christmas Tree Shops for department store shopping.
Are there other outdoor or sporting goods stores near REI Amherst?
Yes, Eastern Mountain Sports is nearby and offers outdoor gear, sportswear, and adventure sports products.
Where can I find food options near REI Amherst for a meal before or after shopping?
You can dine at nearby Chipotle Mexican Grill for quick Mexican food or Applebee's for American cuisine and bar offerings.