Golden Nugget Las Vegas Hotel & Casino

Reviews

• MD

  Melissa D

  Nov 11, 2025
  3.0
  Check in was a breeze, unlike some of the longer wait times at the bigger places on the strip. The room was dated,not very clean and there was no refrigerator. The blackout curtains were wonderful. The beds were comfortable and the AC worked great. I was impressed with the onsight dining options. There was something to fit every budget and taste. We dined at Claim Jumpers twice. The staff was welcoming and attentive. The food was well prepared. There is a Chick-fil-A for a quicker option. There is also a small store that sold drinks, food, liquor and souvenirs. Although overpriced it was very convenient. The young man working there was fast and friendly. If you are seeing shows on the strip be prepared for expensive cab rides. It wasn't close enough to walk in my opinion and once you leave Freemont Street the area isn't the best. The location is very close to the jail. Freemont Street is right out front of the hotel. It is a lively mix of bars, restaurants and street performers. You can just wander around with a drink and people watch or zip line the length of the street if you are more adventurous. Although the room was more budget friendly I likely wouldn't stay again due to the high priced cab rides to get to the strip and the rooms lacking the high standards of other Las Vegas hotels.
• VV

  Virginia Vespoli

  Nov 11, 2025
  4.0
  Posizione veramente eccellente, le camere sono molto belle , il servizio un po’ scadente, abbiamo alloggiato quattro giorni(3 notti) e le pulizie sono state fatte solo una volta, abbiamo dovuto chiedere la carta igienica e asciugamani pulite all’addetta alle pulizie, e direi menomale perché parlando con lei ci ha detto che eravamo sulla lista delle pulizie il giorno prima di andare via, l’hotel è molto bello, però senza organizzazione e senza sicurezza, nel casinò può entrare chiunque, la sera era pieno di barboni che andavano anche nei bagni vicino alla hall, in altri hotel per entrare era richiesto l’ID. Siamo rimasti molto delusi dal fatto che la piscina era chiusa e nessuno si é degnato di avvisare, abbiamo prenotato a metà settembre per novembre ed arrivati lì hanno detto che era tutto scritto sul sito, sono d’accordo però non c’era scritto 2 mesi prima, almeno una email di cortesia si poteva inviare anche perché abbiamo scelto questo hotel solo per la splendida piscina( è stata chiusa perché da novembre a febbraio per loro è inverno) spoiler: facevano 29º gradi all’ombra e le piscine degli altri hotel sono tutte aperte. Detto questo non posso dare meno si 4 stelle perché tutto sommato è un bell’hotel, solo da rivedere un po’ l’accortezza verso il cliente che alloggia, perché altrimenti potete anche trasformare tutto in Casino😘
• SZ

  Sophia Z

  Nov 7, 2025
  2.0
  1. The first receptionist promised us an upgrade to end suite for free. We tipped her and left because the room was not ready yet. 2. The second receptionist checked us in but said there was no upgrade. Apparently the upgrade was removed after we left!!! We eventually paid extra for a higher upgrade because nothing else was available anymore. She kindly gave us a lower upgrade price and gave us food credits for both of our rooms. We tipped and left. 3. The third receptionist told us we only had food credits in one room instead of both rooms. Had to explain a lot to get that promised credits back. The receptionist suggested us to REMEMBER the NAME of the receptionist next time so they can check who promised it to us. SURE!!! I’ll remember all your receptionists’ names next time and have them write down what they promised and sign it!
• JJ

  Jamie Jackson

  Nov 5, 2025
  1.0
  Stayed 2 nights in November 2025 at Golden Nugget, Carson Tower. Cons: Peeling paint in the tub, wallpaper and doors. Stains or not clean sheets (see pictures). No fridge or coffee maker or ice bucket. Window unit just makes hotels feel cheap. Carpet was also not clean anywhere in the hotel or room. Room was incredibly dusty. I’m not even sure the room door shut all the way either. Everywhere in the hotel was smoky and dingy and dusty. I was surprised this was associated with Laundrys. Hotel was incredibly packed compared to other hotels we visited. No one at check-in. There were Hilton reps in the lobby trying to get you /stop you to sell shows, etc. almost borderline harassment. Pros: Location to downtown and Fremont, comfortable bed, quiet hotel room, good shower water pressure. Plenty of towels. I did sleep very well both nights. Chick-fil-A open till 2am. Great breakfast spots walking distance.
• SL

  Sally Lopez

  Nov 3, 2025
  2.0
  This was by far the worst stay I’ve ever had at the Golden Nugget. The room was dirty — dusty lamps, a grimy shower, and sheets that looked old and even had holes in them. Most of our interactions with staff were unpleasant, from the front desk to the bartender. Several staff members were pushing a cart right through us without apology. Another went as far as staring us down as we walked by — when I confronted him about it, he started yelling, saying he told us to move, and even continued to argue with my son after my son said, “This is how you treat your customers?” All in all, it was a terrible experience. My family and I have been loyal guests of the Golden Nugget for over 20 years, but this stay was enough to make me look at other hotels on Fremont. There’s simply no excuse for such poor customer service.

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