Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Henderson is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, or electric bike to fit your riding style.
We’re conveniently located in the Stephanie Beltway Plaza, where we’re proud to serve the surrounding communities of McCullough Hills, Las Vegas, and more. We’re also lucky to be near some awesome places to ride, like the I-215 West Beltway Trail, River Mountain Loop, and Bootleg Canyon.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and see what we have to offer. We can’t wait to ride with you!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Trek Bicycle Henderson
19 South Stephanie St, Ste 100, Henderson, NV
89012, United States
Hours
Reviews
4.9
697 reviews
5 stars
657
4 stars
16
3 stars3
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, although there were isolated incidents of poor service.
Store Experience
The store is noted for its cleanliness, organization, and well-stocked inventory, contributing to a positive shopping experience.
Product Quality
Customers expressed satisfaction with the quality of the bicycles and accessories available, highlighting the variety and suitability for different riders.
Repair Services
The repair service received high marks for efficiency, professionalism, and thoroughness, with many customers appreciating quick turnaround times.
Knowledgeable Staff
Many reviews emphasized the staff's expertise and willingness to educate customers about products and services.
- JGJas Jas GladneyNov 5, 20255.0Service department changed my tube on the spot and parts department helped with new lites. I will go back again for bike service.
- ADAndrew DabanNov 2, 20255.0Great customer service. 5 STAR ALL THE WAY. Chadd is very helpful and knowledgeable about the bikes. Will recommend the TREK STORE at Stephanie, Henderson NV. Thank you!
- RPRasmussen Law P.C.Oct 27, 20255.0Purchased a bike this weekend from them. What a great experience. The store is immaculate and fully stocked. The service is wonderful. Joe helped me pick out a bike. I had a small issue, brought the bike in for them to look at. They adjusted and fixed the issue quickly. Thanks to these guys
- JGJeannie GOct 22, 20255.0If you’re looking for a bike, this is the place to go. Staff is very knowledgeable , helpful and friendly. I wouldn’t hesitate to buy from them again. I love my new bike .Check them out!
- PJPatrick JohnsonOct 1, 20251.0⭐☆☆☆☆ This review is not about the bikes or the store itself, but about the customer service I received from an older lady who treated me like I didn’t have the money to buy a bike. She was very short with me and dismissive, which was surprising because on a previous visit a gentleman helped me, took his time, and explained everything about a bike I was interested in. When I came back and asked her if she could pull up the same bike again, she flat out told me no, then quickly said “sorry” and that she couldn’t help. That’s not acceptable customer service. Unfortunately, I wouldn’t recommend this store to minorities if that same young lady is still working there, because the experience was disrespectful. Other than that, the store and the products themselves seem fine, but the way I was treated ruined the experience.
Frequently Asked Questions About Trek Bicycle Henderson
What types of bicycles can I find at Trek Bicycle Henderson?
You can find road, city, mountain, and electric bikes to fit your riding style at Trek Bicycle Henderson.
Does Trek Bicycle Henderson offer repair and maintenance services?
Yes, Trek Bicycle Henderson provides service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Henderson?
The store is open from 10:00 AM to 6:00 PM Monday through Saturday, and from 12:00 PM to 5:00 PM on Sundays.
What payment options are accepted at Trek Bicycle Henderson?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Henderson offer delivery or curbside pickup?
Yes, they offer delivery, in-store shopping, in-store pickup, and curbside pickup services.
Can I rent a bike at Trek Bicycle Henderson?
Yes, Trek Bicycle Henderson has bicycles available for rent.
Where is Trek Bicycle Henderson located?
It is located at 19 South Stephanie St, Ste 100, Henderson, NV 89012, in the Stephanie Beltway Plaza.
What nearby recreational spots can I visit after shopping at Trek Bicycle Henderson?
After your visit, you can explore nearby trails like the I-215 West Beltway Trail, River Mountain Loop, and Bootleg Canyon for great riding experiences.
Are there any entertainment options close to Trek Bicycle Henderson?
Yes, nearby you can find King Putt Entertainment Center, offering miniature golf and active life activities, and Uptown Jungle Fun Park, an indoor play center with arts and entertainment.
Where can I grab coffee or a meal near Trek Bicycle Henderson?
Nearby options include Jozo Coffee and Daily Spark Coffee for drinks, and restaurants like Teriyaki Madness, Crab N Spice, Wing Boss, and Big Deal Burger for meals.