REI

4.5
491 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
2220 Village Walk Dr, Henderson, NV
89052, United States

Hours

Reviews

4.5
491 reviews
5 stars
377
4 stars
60
3 stars
15
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, with many customers highlighting individual employees for their exceptional service.

Product Selection

Customers appreciate the wide variety of outdoor gear and clothing available, noting the store's extensive inventory and good selection.

Store Atmosphere

The store is described as welcoming and well-organized, although some customers feel watched while shopping, which can be uncomfortable.

Pricing Concerns

While many customers find the quality justifies the price, some express concerns about high prices on basic items and occasional dissatisfaction with the return policy.

Bike Services

The bike repair service receives positive feedback for its efficiency and knowledgeable staff, although there are some complaints about specific interactions.
  • MG
    Matt Garza
    Oct 10, 2025
    5.0
    Kyle is the absolute best! I love REI. Excellent Leadership and Organization.
  • CA
    Cesar A
    Sep 24, 2025
    5.0
    Jake did an amazing job with my son's bike Big thanks to him
  • RM
    Rebecca Martin
    Sep 22, 2025
    5.0
    This rei had the msr fuel can I needed to camp/cook in zion, which I obviously couldn't have brought with me since I flew into Vegas. It also had a large section for the member's re-supply sale, along with other sale items. This was a larger REI than others I've seen. The staff was very helpful.
  • RP
    Richard Purcell
    Aug 22, 2025
    5.0
    Needed to purchase replacements for my old trail runners and the staff was quick to get the 2 sizes I wanted to check out. Checkout was a breeze and friendly.
  • AY
    Aaron Yoo
    Aug 12, 2025
    5.0
    The REI is great, all REI's are great, but what makes this REI especially great is the people working there! From the first time I walked in, I didn't feel like I was being sold on anything or pressured into any decisions, because every kind soul that works here is just a cool person who happens to enjoy going outdoors and happen to share that love with other people :) Kyle, Wheeler, Mary, Roland, Pete, Alec, and everybody else I've interacted with here, if you're reading this, thanks for being amazing human beings and keep being you!!! I'll be back every single chance I get :)

Frequently Asked Questions About REI

What types of products does REI Henderson offer?

REI Henderson offers quality outdoor gear, clothing, and accessories for activities like camping, biking, skiing, and more, including award-winning REI brand products.

What are the store hours for REI in Henderson?

REI Henderson is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM, with special holiday hours on select dates.