Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
423 reviews
5 stars
287
4 stars
61
3 stars
23
2 stars
18
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff was mixed; while many praised their helpfulness and knowledge, others reported rude or unprofessional behavior.
Product Selection
Customers appreciated the variety of outdoor gear available, but some felt the selection was limited, particularly for specific needs like running shoes.
Pricing
Many reviews noted that prices were high, with some customers feeling that the quality justified the cost, while others found it excessive.
Parking Issues
Several customers expressed frustration with the lack of parking and the need to pay for it, impacting their shopping experience.
Store Experience
The store layout and cleanliness received positive remarks, but some customers reported negative experiences related to staff interactions.
- FFFernando Fernandes6 days ago4.0REI Santa Fe is a solid spot for climbers. Staff were friendly and knew their gear well. I picked up climbing shoes for bouldering and free solo—excellent quality and fit. The shop is tidy and easy to navigate, with a wide range of equipment. Prices felt a bit steep, though the selection makes up for it. Overall, a reliable place for serious climbing needs.
- DRDenisse D RDec 23, 20254.0The store is located in a strategic point people visit Santa Fe either because they are going to go skiing or biking or on a trail to hike, what really was disappointing is to realize that they didn't have a lot of running shoes and they didn't have a wide variety of things I felt like the store was kind of like limited on what they offered for sale. The store however, is nice and good looking that's for sure.
- ASAutumn SalazarDec 14, 20255.0Best place in Santa Fe for all your outdoor needs and supply’s before the mountains. Great help ! And affordable compared to local stores ! Rei kinda small anyways so it always feels local
- AMAnna MartinezNov 7, 20255.0Tim in the shoe department was great!
- MDMurray Van DykeSep 27, 20255.0Sales people who drop everything to help? Who are knowledgeable, willing to look for what you want, share their honest assessment of the products based on their own experiences and are genuinely sad when they don't have what you are looking for. I had forgotten what a really human pleasure it is to shop at REI. And I get a percentage back?
Frequently Asked Questions About REI
What types of outdoor gear and brands does REI offer?
REI offers a wide selection of outdoor gear including award-winning REI brand gear and clothing, as well as products from well-known brands such as The North Face, Patagonia, GoPro, Thule, and Osprey.
What are the store hours for REI in Santa Fe?
REI is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 10:00 AM to 7:00 PM, and Sundays from 10:00 AM to 6:00 PM. Note that the store is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does REI offer curbside pickup or delivery services?
REI offers curbside pickup service but does not provide delivery options.
What payment options are accepted at REI?
REI accepts multiple payment methods including American Express, Discover, Mastercard, Visa, PayPal, Apple Pay, Android Pay, as well as cash.
Is REI accessible for customers with disabilities?
Yes, REI has wheelchair accessible entrances and parking, making it accessible to customers with disabilities.
Does REI provide any onsite services or bicycle repair?
Yes, REI offers onsite services including bicycle repair to support customer needs.
What notable stores or shops are located near REI in Santa Fe?
Nearby shopping options include New Balance and Daniella Clothing.Jewelry.Accessories for clothing, Chacos and Saucony for shoes, and Ark Books and The Ark Bookstore for book and comic enthusiasts.
Are there dining options near REI for customers to try before or after shopping?
Yes, nearby dining options include La Lecheria (ice cream, American restaurant, smoothie bar), Flying Star Café (diner), The crepe house (coffee shop), and Restoration Pizza Santa Fe (pizza restaurant).
What outdoor or tour activities are available near REI in Santa Fe?
Customers interested in outdoor adventures can check out Santa Fe Jeep Tours or UNCHARTED for guided tours and travel services in the area.
How can I get updates or connect with REI on social media?
REI maintains an active social presence on Facebook at REISantaFe, Instagram with the handle @rei, and Twitter as @REI, where you can get updates and connect.