Zia Park Casino Hotel & Racetrack

Reviews

• SF

  subscribe forfreegems

  6 days ago
  3.0
  Casino is lackluster, no table games they do have virtual black jack, baccarat, roulette and bubble craps. Apparently they only do horse racing one month out of the year so that wasn’t an option.
• EE

  Ellie

  Mar 10, 2026
  1.0
  This casino feels like your eating and bathing in cigarettes. Very unpleasant to be in. I walked in and walked back out.
• PQ

  Phoenix Quinn

  Mar 5, 2026
  2.0
  Been here for about 30 minutes and there are no servers or bartenders waiting on people. Lots of people walking by but no one is being serviced.
• BR

  Benjamin Rosar

  Mar 4, 2026
  1.0
  My wife and I were driving through town last week from a funeral and stopped as it was the Only option in town. We were like cool let's do some slots. Room was disgusting. Clearly they do not clean. Condom wrapper on bed still. Inches of dust and socks and trash behind the bed not just in the one the gave us with the condom wrapper on bed. But also the room they gave us after my wife complained and they got us a new room. Only to wake up in the morning with a water bug on top of me. . I was livid. Spoke to front desk who seemed not to care but told me a manager would contact us and we would get a refund. .. no refund and no management ever called. ..
• ML

  Mr. Lujan

  Feb 26, 2026
  1.0
  Tammie was rude , just the interaction I understand you can’t be on the phone when you get to the counter I had my id in the back of my phone , and she was just rude Could of said hey you can’t be on the phone up here In a nicer tone Her customer service isn’t great Train her more Or put her to clean up the lobby cause she’s not great I have been in customer service for over 15 years , and she was just not the greatest You would get better customer service at McDonald’s This was my 2nd visit and if I see Tammie She will not be the person I would want helping me at all , UNPROFESSIONAL, RUDE , When I went up to the window I just told her I lost my penn play card And she like ok let me see your id In a rude way Maybe yall need a training video on how to approach customers and how not to approach customers Fine I understand if you have a rude customer, but like I wasn’t rude at all ,

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