Thousand Trails Lake & Shore

Reviews

• KL

  Kelsey Lucci

  Sep 3, 2025
  5.0
  “Cabin was clean. Had no hand towels to dry dishes. Pillowcases were not provided. Couch was a little outdated.The nice housekeeping women seglinda helped us with our needs. Loved the water park and the lake. We liked the mini gulf although courses seemed nearly the same. Someone's dog barked a lot and was left unattended. Over all stay was great! Would come again.”
• BC

  Beth Coenen

  Sep 1, 2025
  2.0
  Everything is outdated and unkept; first noticed it at the check-in building. Gutters are hanging due to being full of weeds, and never cleaned out. The adult lounge has a strong mold smell. We chose this campground because the TT site stated there was a hot tub. Not only did we find out it was broke and not repaired, but IT’S BEEN BROKE ALL SUMMER! They have a very nice store, game room, large pool, and a very nice waterpark. However, it was cold and rainy for 4 days of our stay so the pool was very cold. Had the hot tub been working, I would have jumped in the pool to cool off and had something to enjoy every day. With only a cold pool to use, I could have stayed home and enjoyed my in-ground pool. The unit was clean. The overhead a/c broke. Instead of fixing it, they put an a/c in the window directly across from the couch so it blows right in your face. There is a floor unit a/c in the bedroom with a 4” hose going out the window, so you cannot close your blinds. At night, if your light is on, your neighbors get a clear shot of you! They even scotch tape broken blinds! They only had a couple of activities here for adults (karaoke and bingo) the whole week. I like karaoke. We arrived a few minutes after 5, and the doors were locked. I called the office to tell them nobody was there. They said they would call someone and send them over. Other groups of people came up and tried to get in. I told them the office was sending someone over. We waited until 5:45 pm. NOBODY EVER CAME! I tried to call the office again, but I had to speak to security. She said to check at the activities shed. I went there. A girl was listening to her phone on speaker, so I said “excuse me.” I asked her if they are having karaoke tonight. She replied “IT WAS AT 5.” She lied to me. I said “no it wasn’t. I got here a few minutes after 5 and the door has been locked the entire time. I told her the office said they would tell her to come over. That was shortly after 5pm. We have been waiting for 45 minutes.” She told me she could come do it, but for only 10 minutes because they close at 6pm. She told me nobody ever shows up to it, or only 1 or 2 people do. She never even came over to find out if anyone was coming!! It should not matter how many people show up. If it’s on your activities list, you should be there and have the door open. People did come and find the door locked. The security people came over and I walked to them and told them what happened. The activities girl came over and said she’s getting a lot of calls about karaoke. Hmm, I only called the office once, so there are other people calling, and you still didn’t show up??? Only 2 activities for adults the whole week, and she didn’t even show up to 1 of them. We were both very displeased. My husband said he will never go there again. Thousand Trails SHOULD NOT have an amenity listed on their reservations site it it is broke and not available. Let the parks be responsible for removing it and putting it back on when it’s repaired. ALSO, WHY is it left broken all summer long? Fix the hot tub and schedule better activities for adults. The week’s activities listed are lame compared to other parks that do lobster roasts, pig roasts, potlucks, karaoke, bands, DJ’s, etc. ALL CAMPGROUNDS SHOULD HAVE TO POST THEIR WEEKS ACTIVITIES. Currently, only some of them do.
• HJ

  Herb Johnson

  Jun 11, 2025
  1.0
  What an experience our first room was a NIGHTMARE!!!!!!! The air conditioner didn’t work,,, blew out hot air and made loud noises like a hemi truck And then Me and my wife Jacqui both Got wet with an air conditioning, spitting black mold all over the both of us. I was in AWE!!!!!! I have allergies as well as a diabetic We did take pictures. Our bed was wet in the morning upfront. We didn’t sleep all night. They gave us another rental, the oven doesn’t work. I guess I’m not getting my birthday cake.!!!!! NEVER AGAIN!!!!! As a former maintenance superintendent, please note the staff was very much incredible and took care of everything, washing our pillows or sheets, and all of our Clothes. They put us in another rental immediately. Everything here is either closed or closes early. If this was the case, I wish I would’ve never came. I would’ve stayed home with my family and kids. I’m very upset that we were exposed to mold all over our bodies!!! Needless to say my little four day stay was the worst of any state I’ve ever had anywhere. I don’t like leaving bad reviews. But this topped the cake! I would like to personally thank the staff upfront. I know it wasn’t their fault. Somebody dropped the ball. We tried to cancel our membership, but the 2 weeks passed by
• MM

  Ms.

  May 25, 2021
  5.0
  Nice lake with beach.

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