REI

4.5
479 reviews
The front of the REI store in Marlton, New Jersey

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
501 Rte 73 South, Marlton, NJ
08053, United States

Hours

Reviews

4.5
479 reviews
5 stars
368
4 stars
56
3 stars
20
2 stars
9
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported a mix of experiences with staff, ranging from extremely helpful and knowledgeable to rude and unprofessional.

Product Selection

The store offers a wide variety of outdoor gear, but some customers noted issues with inventory and pricing.

Store Environment

While many appreciated the friendly atmosphere, some felt overwhelmed by the level of staff engagement during their shopping experience.

Membership Value

Customers generally found value in the co-op membership, citing benefits like discounts and extended return policies.
  • AC
    Andrew Coleman
    2 days ago
    5.0
    Service for my bike was absolutely wonderful. Ben advised very well on all matters including how to perform better maintenance at home, and what I he could do to help fix my bike. He was realistic with his advice and had an incredibly helpful attitude.
  • TF
    ToM Foolery
    Dec 31, 2025
    5.0
    Cool place. Discount shoes ans clothes. Great selection of boots n shoes
  • AR
    Abbey Road
    Dec 27, 2025
    2.0
    I came in the day before Christmas Eve to return an online order, which is allowed by store policy. While assisting me, the staff member complained and said “today is not for returning”. This was followed by repeated and impatient questioning in a rude tone. The return was eventually processed, but the attitude made the experience uncomfortable and unnecessary. I had valid personal reasons for coming that day, but customers should not have to explain or justify their circumstances in order to receive a basic service without experiencing micro-aggressions. After reading other reviews describing racially biased or uncomfortable experiences, this felt less like a one-off bad day and more like a broader service issue.
  • KI
    Kib Isima
    Dec 25, 2025
    5.0
    Always friendly, available and informative staff. Nice store. Clean and well stocked. Parking lot full of Subarus. Adventurers.
  • RS
    Richard Raynor Sr
    Dec 19, 2025
    4.0
    Nice goods but expensive.

Frequently Asked Questions About REI

What types of products does REI in Marlton offer?

REI offers a wide range of outdoor gear, clothing, and equipment for activities such as camping, biking, skiing, and rock climbing. They also carry popular brands like The North Face, Patagonia, and Columbia.

What are the store hours for REI in Marlton?

REI is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.