Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Cherry Hill is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the hub for all your bike rental needs.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Trek Bicycle Cherry Hill
1622 Kings Hwy N Ste 12, Cherry Hill, NJ
08034, United States
Hours
Reviews
4.8
410 reviews
5 stars
385
4 stars
8
3 stars4
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and attentive, providing excellent customer service.
Communication
While many customers appreciate the service, some expressed a desire for better communication regarding service timelines and updates.
Expertise
Customers frequently highlight the staff's mechanical knowledge and ability to provide helpful advice on bike maintenance and purchases.
Repair Services
There are mixed reviews on repair services; while some customers are satisfied with the quality, others reported upselling practices that left them feeling dissatisfied.
Purchase Experience
Overall, customers report positive experiences during the bike purchasing process, with staff going above and beyond to assist.
- PHPhilip HalcombNov 7, 20255.0Awesome products, great staff, great service. Can't say enough about the store. Keep up the great work!
- DTDurand ToppingOct 15, 20255.0Purchased my Fx+ 1s in July 2025, from Trek Cherry Hill. The purchase experience was great. I've ridden a little over 1,000 miles since then. Yesterday October 2025, my right pedal came off in the middle of my ride. I thought it was as simple as tighten it back on, but the threading was stripped. So, I took it back to Trek Cherry Hill for fixing. I should have it back by next week, when the new crank arms and pedals come in. I'll give an update. I recommend Trek Cherry Hill. Update: It has been a week and a half, and I have yet to receive any news. Had I known the turnaround time would be this long, I would have personally traveled to Wisconsin to retrieve the crankarm. This situation is quite disappointing. I invested $2300 in a bicycle that has now spent 10% of its time at this service location. It would be greatly appreciated if customers were kept informed, especially when the expected due date has passed. This is not ideal, gentlemen.
- PAPatrick AllenOct 9, 20255.0This place is one of a kind. The manager Adam truly cares about the customer and valued my time and experience. Lawrence is also the man. I didn’t think a corporate store could feel like a caring local bike shop but they certainly do.
- RRRon RaducanuSep 19, 20255.0Let me say they found a bike for me that almost no one had. It was at another shop in MD, and they got it shipped to the store for me. Impeccable service. I would recommend this shop to anyone. I'm thrilled with my purchase. I do wish they would have communicated with me a bit more, but I understand that these days, low staffing and lots of demand may preclude them from doing this. They'll take care of you.
- MBMicah BuchdahlAug 26, 20255.0Went in needing help with installation of cleats on a pair of biking shoes. They installed one pair complimentary. And helped me order another set on Amazon because they did not have them. The type of service that will bring me back at tune-up and new biking time.
Frequently Asked Questions About Trek Bicycle Cherry Hill
What products and services does Trek Bicycle Cherry Hill offer?
Trek Bicycle Cherry Hill offers the latest products from Trek and Bontrager, bike repair and tune-ups for all brands, and bike rentals.
What are the store hours for Trek Bicycle Cherry Hill?
The store is open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Trek Bicycle Cherry Hill located?
It is located at 1622 Kings Hwy N Ste 12, Cherry Hill, NJ 08034, USA.
How can I contact Trek Bicycle Cherry Hill?
You can reach them by phone at +1 856-833-1164 or email at cherryhill@trekbikes.com.
Does Trek Bicycle Cherry Hill accept credit cards and other payment options?
Yes, they accept American Express, Cash, Discover, Mastercard, and Visa.
Can I rent a bike at Trek Bicycle Cherry Hill?
Yes, bike rentals are available at Trek Bicycle Cherry Hill.
Does Trek Bicycle Cherry Hill provide bike repair services for all bike brands?
Yes, they offer service and tune-ups for bikes of any brand.
Which nearby stores can I visit together with Trek Bicycle Cherry Hill for more shopping options?
You can visit nearby stores like Five Below for discount and fashion accessories, Pet Supplies Plus for pet needs, and Whole Foods Market for groceries.
Are there any nearby amenities to grab a coffee or meal after visiting Trek Bicycle Cherry Hill?
Yes, you can enjoy a coffee at WFM Coffee Bar or dine at restaurants such as Genji Sushi, Ming Garden Chinese Restaurant, and Pizzeria Halt nearby.
What nearby services are available if I need mobile phone assistance or repairs near Trek Bicycle Cherry Hill?
Nearby mobile phone stores include Sprint Store, AT&T Store, and T-Mobile, offering various mobile phone services and accessories.