Trek Bicycle Cherry Hill

4.8
413 reviews
Trek Bicycle Cherry Hill

About

Bicycle StoreBicycle Repair Shop
Trek Bicycle Cherry Hill is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the hub for all your bike rental needs.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Trek Bicycle Cherry Hill
1622 Kings Hwy N Ste 12, Cherry Hill, NJ
08034, United States

Hours

Reviews

4.8
413 reviews
5 stars
388
4 stars
8
3 stars
4
2 stars
1
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service throughout the purchasing and service processes.

Product Knowledge

Customers appreciate the staff's expertise in bike products and maintenance, often highlighting their ability to answer questions and provide tailored advice.

Service Experience

While many reviews commend the quick and efficient service, some customers expressed dissatisfaction with communication regarding service timelines and upselling practices.

Store Environment

The store is described as welcoming and well-organized, creating a positive shopping experience for customers.
  • RR
    Richie
    Dec 17, 2025
    5.0
    Awesome shop! Stopped by this shop the other day when I was in the area ! I must say this was one of the nicest shops I’ve been in! The staff was very friendly and approachable! The showroom looked stunning ! When I first came in I was greeted by the store manager Adam who walked me through the store and introduced me to many new products ! I may have an e bike in my future ! Thanks Adam !
  • JT
    Jacob Taber
    Dec 9, 2025
    5.0
    Helpful, knowledgeable, and skilled staff.
  • PH
    Philip Halcomb
    Nov 7, 2025
    5.0
    Awesome products, great staff, great service. Can't say enough about the store. Keep up the great work!
  • DT
    Durand Topping
    Oct 15, 2025
    5.0
    Purchased my Fx+ 1s in July 2025, from Trek Cherry Hill. The purchase experience was great. I've ridden a little over 1,000 miles since then. Yesterday October 2025, my right pedal came off in the middle of my ride. I thought it was as simple as tighten it back on, but the threading was stripped. So, I took it back to Trek Cherry Hill for fixing. I should have it back by next week, when the new crank arms and pedals come in. I'll give an update. I recommend Trek Cherry Hill. Update: It has been a week and a half, and I have yet to receive any news. Had I known the turnaround time would be this long, I would have personally traveled to Wisconsin to retrieve the crankarm. This situation is quite disappointing. I invested $2300 in a bicycle that has now spent 10% of its time at this service location. It would be greatly appreciated if customers were kept informed, especially when the expected due date has passed. This is not ideal, gentlemen.
  • PA
    Patrick Allen
    Oct 9, 2025
    5.0
    This place is one of a kind. The manager Adam truly cares about the customer and valued my time and experience. Lawrence is also the man. I didn’t think a corporate store could feel like a caring local bike shop but they certainly do.

Frequently Asked Questions About Trek Bicycle Cherry Hill

What products and services does Trek Bicycle Cherry Hill offer?

Trek Bicycle Cherry Hill offers the latest products from Trek and Bontrager, bike repair and tune-ups for all brands, and bike rentals.

What are the store hours for Trek Bicycle Cherry Hill?

The store is open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.