Business Details
About
Bicycle StoreBicycle Repair ShopBicycle Rental Service
The Seacoast's Premier Full Service Bicycle Shop. We will repair and tune all bicycles with a smile. Proudly offering offering a great selection of bikes from kids & family bikes, to performance mountain, gravel, road and cyclocross. We back it up with accessories and apparel for all your cycling adventures.
Location
Colonial Bicycle Company - Portsmouth
775 Lafayette Road, Portsmouth, NH
03801, United States
Hours
Reviews
4.9
360 reviews
5 stars
346
4 stars4
3 stars2
2 stars4
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service, highlighting the staff's attentiveness, professionalism, and willingness to help.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about bikes and accessories, which contributed to a positive shopping experience.
Product Quality
Customers expressed satisfaction with the quality of bikes and accessories available, often mentioning specific brands like Trek.
Service Efficiency
The service department received positive feedback for its quick turnaround times and effective communication regarding repairs and maintenance.
Friendly Atmosphere
The shop was described as welcoming and friendly, creating a pleasant environment for both new and experienced cyclists.
- EAEmilie AllenOct 19, 20255.0Great customer service
- SHShawn HOct 18, 20255.0I’ve been to a lot of shops and bought a lot of bikes over the years, but I have to say — the customer service at Colonial is second to none. Even though I came in knowing exactly what I wanted, the staff were incredibly attentive and made sure everything went smoothly from start to finish. What really sets them apart is their level of service after the sale — they’re just as helpful and responsive once you’ve walked out the door. You can tell they genuinely care about their customers and stand behind what they sell. Highly recommend!
- JBJustin BurrussOct 17, 20255.0Very helpful. Explained everything completely. Very professional and polite. Excellent experience.
- JLJennifer LaurySep 20, 20255.0Great customer service!
- SRScott RomeAug 31, 20255.0The customer service at Colonial Bicycle Company is not only the best I've experienced at a bike shop, but the best customer service I have experienced at any store of any kind! The care the staff takes in making buying and servicing a bike enjoyable is a rarity in any retail store these days. I would never buy a bike or a bike accessory anywhere else!
Frequently Asked Questions About Colonial Bicycle Company - Portsmouth
What types of bicycles does Colonial Bicycle Company - Portsmouth offer?
They offer a wide selection of bikes including kids & family bikes, performance mountain, gravel, road, and cyclocross bikes.
Does Colonial Bicycle Company - Portsmouth provide bicycle repair services?
Yes, they repair and tune all bicycles with a smile as a full-service bicycle shop.
What are the business hours for Colonial Bicycle Company - Portsmouth?
They are open Tuesday to Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 5:00 PM. They are closed on Mondays and Sundays.
Which payment methods are accepted at Colonial Bicycle Company - Portsmouth?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Colonial Bicycle Company - Portsmouth?
You can call them at +1 603-319-1688 or email colin@colonialbicycle.com.
Where is Colonial Bicycle Company - Portsmouth located?
They are located at 775 Lafayette Road, Suite 5, Portsmouth, NH 03801, USA.
Can I find Colonial Bicycle Company - Portsmouth on social media?
Yes, they have a Facebook page at https://www.facebook.com/ColonialBicycleCompany.
Are there any fitness centers near Colonial Bicycle Company - Portsmouth?
Yes, Planet Fitness and Golden Hour Pilates and Rehab are nearby fitness centers where you can complement your cycling workouts with gym and pilates sessions.
What dining options are available near Colonial Bicycle Company - Portsmouth?
Margaritas Portsmouth, a Mexican restaurant and bar, is nearby where you can enjoy a meal or drinks before or after your visit to the bike shop.
Are there any other recreational or wellness services near Colonial Bicycle Company - Portsmouth?
Yes, nearby facilities include Elements Massage offering massage therapy and The Power to Heal for naturopathic and massage care, perfect for relaxing after a cycling adventure.