At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Product Selection
Customers appreciated the wide variety of outdoor gear available, although some noted issues with inventory levels and specific product availability.
Pricing Concerns
Several reviews mentioned that prices were perceived as high, with some customers feeling that clearance items were not discounted enough.
Mixed Online Experience
While in-store experiences were generally positive, many customers expressed frustration with the online shopping experience, particularly regarding order fulfillment and customer service.
Store Environment
The store was frequently described as clean and well-organized, contributing to a pleasant shopping atmosphere.
BF
Brett Fischer
4 days ago
5.0
Special thanks to J.P for his help. I felt he was steering me in the right direction even if REI may no longer get that sale. Excellent experience as usual at REI.
SS
S
Nov 16, 2025
2.0
Very expensive, quality seemed ok, similar to ll bean. Just higher priced
AS
Amber S
Nov 8, 2025
4.0
We had a wonderful time Christmas shopping today! I was unaware of the new no bag policy but luckily they found 2 paper bags for our purchases. I forgot the girls name but she was so friendly and grabbed stuff out of my hands and brought them up front for me so I could continue shopping. Thank you!
JM
Jim Mingle
Oct 1, 2025
5.0
Dean and JP at the REI bike shop are exceptional in their understanding of various bike options and their ability to customize bikes to suit individual needs. As certified service providers for Canyon bikes, they offer the added benefit of assembling the bike for me, which is the primary reason I would consider purchasing from Canyon.
What types of outdoor gear and clothing does REI in North Conway offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand, and items from brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What are the store hours for REI in North Conway?
REI is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup for orders?
Yes, REI offers curbside pickup services at their North Conway location.
Where is REI located in North Conway?
REI is located at 1498 White Mountain Hwy, Suite C30, North Conway, NH 03860, USA.
What payment options are accepted at REI in North Conway?
REI accepts American Express, Android Pay, Apple Pay, MasterCard, and Visa.
Can I find coffee shops near REI in North Conway?
Yes, there are several coffee shops nearby including Starbucks, Irving Oil which also serves coffee, and Circle K which offers coffee as well.
What nearby outdoor attractions can I visit when shopping at REI North Conway?
You can explore nearby outdoor attractions like The White Mountains and Mt. Washington, NH, which are popular for hiking, skiing, and other outdoor activities.
Are there other outdoor or sporting goods stores near REI in North Conway?
Yes, Eastern Mountain Sports and Chacos are nearby stores specializing in outdoor gear and shoes respectively.
What facilities are available near REI for food and dining?
Nearby dining options include Black Cap Grille, Starbucks, Wendy's, Subway, and Fiesta Jalisco Mexican Restaurant for diverse food choices.
What is the best way to contact REI North Conway for inquiries or assistance?
You can reach REI North Conway by calling their main phone number at +1 603-356-0475.