At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
I paid to be a member of REI. I went to exchange a pair of boots that the I hook for the laces ripped out. The lady at the counter was very rude and threw the receipt at me for no reason. She told me that my exchange was put in and I would be getting the boots in the mail. I later found out that she put the money on a gift card and never ordered my boots. Need us to say the customer service was horrible and the attitude was just worse.. I’m never shopping here again. I’d rather go to L.L. Bean where they treat you kindly.
ML
Mike Lanza
Aug 17, 2025
5.0
I needed the derailleurs adjusted on my bike. I called and spoke with Sarah in the bike shop. She told me to bring it right in and they would check it out. They took my bike right in and called me about 20 minutes later telling me what the issues were and what needs to be done, including what it would cost. I approved the work and they called another 30 minutes later telling me it was ready for pickup. They are very professional, upfront with the costs, and being friendly really is nice nowadays. Sarah and here team get 5 well deserved stars!
BS
benjamin shoo
Jul 21, 2025
5.0
Nice experience - Great customer service (Jeannine)
Had an incredible experience here over the weekend. We have a trip to Europe planned in Sept so stopped into REI to simply browse. Was super impressed to see each area having a Subject Matter Expert, witnessed an employee know everything about backpacks to help a customer. We weren't planning on buying shoes but wanted to see what Waterproof options they had for my weird feet and met Jeannine who was phenomenal and so knowledgeable. She was clearly passionate about the outdoors and helping people came naturally. She also shared the benefits of the Co-op membership which sounds super beneficial. As soon as I find the right shoes ill make sure to become part of the Co-Op.
PS
Peg Sheets
Apr 22, 2024
5.0
Jeannie helped me in the shoe department. She was very knowledgeable and patient regarding the various brands. She also made sure I was a coop member and was aware of REI's amazing return policy. I don't know why I would buy my hiking and casual shoes anywhere else! Jeannie was fabulous!! I'm so glad we have a NH REI location.
NN
Nik
Dec 14, 2023
5.0
All of the employees are extremely nice! I love shopping here :)
What types of outdoor gear and clothing does REI in Bedford offer?
REI offers a wide selection of quality outdoor gear and clothing, including their own award-winning REI brand, as well as popular brands like The North Face, Patagonia, Columbia, and Arc'teryx.
What are the operating hours of REI Bedford?
REI Bedford is open Monday to Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 9:00 AM to 6:00 PM. They may be closed on specific holidays like November 27 and 28, 2025.
Does REI provide in-store shopping and curbside pickup options?
Yes, REI offers both in-store shopping and curbside pickup services for customers.
What payment methods are accepted at REI Bedford?
REI accepts American Express, MasterCard, and Visa credit cards for payment.
Where is REI Bedford located?
REI Bedford is located at 7 Market St, Ste 1, Bedford, NH 03110, USA.
Can customers find healthy dining options near REI Bedford?
Yes, nearby healthy dining options include sweetgreen, a health market, and WFM Coffee Bar, a cafe offering coffee and tea.
What grocery stores are near REI Bedford for convenient shopping?
Nearby grocery stores include Whole Foods Market, Trader Joe's, and Sandwich supermarket, offering a variety of organic and conventional groceries.
Are there fitness centers near REI Bedford for workout or training sessions?
Yes, Collective Studios gym and Orangetheory Fitness Bedford are located nearby, providing fitness and boot camp services.
Where can customers go for meals or drinks after visiting REI?
Customers can visit nearby restaurants and bars such as Goffe's Watering Hole, Market Cocina (Mexican restaurant), The Friendly Toast (breakfast and brunch), and Quackers Bar & Grille at The Wayfarer Inn for dining and drinks.
Does REI Bedford have a satisfaction guarantee for their products?
Yes, REI stands behind all their products with a 100% satisfaction guarantee, ensuring quality and customer satisfaction.