Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Omaha West is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to save big on clearance bikes, electric bikes, and discounted cycling gear in our Trek Clearance Center.
We’re conveniently located in Omaha, where we’re lucky to be near some awesome places to ride, like West Papio Trail, Flanagan Lake, Loess Hills State Forest, and Jewell Park. We’re also proud to support the local cycling community through our involvement with NICA.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, meet the team, and check out the amazing bike clearance sales we have to offer.
Location
Hours
Reviews
4.8
916 reviews
5 stars
850
4 stars
20
3 stars6
2 stars7
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and educate.
Product Quality
Many reviews noted the high quality of bikes and accessories available, with customers expressing satisfaction with their purchases.
Service Department
Feedback on the service department was mixed; while some customers had positive experiences, others reported issues with repairs and accountability for defective products.
Sales Experience
Customers appreciated the no-pressure sales approach and thorough explanations provided by staff during the purchasing process.
Store Environment
The store was described as well-stocked and organized, contributing to a positive shopping experience.
- JRJenna Robinson4 days ago5.0I can't talk about how they are with the bikes, but the staff are incredibly nice. I had a minor issue in the parking lot next door. With little little options, I went to the guys at Trek. They were very helpful, understanding and saved my day!
- WCWilliam CitroJan 3, 20265.0Always great service! Quick and reasonably priced !
- BJBrad JDec 8, 20255.0The Shimano system on my e-bike wasn’t picking up the speed sensor. Even though I didn’t purchase the bike here they said to bring it in. Everyone I dealt with on the staff was super friendly and explained the troubleshooting process to me after I let them know this was my first e-bike. Great service department.
- BDBury M. DeepNov 23, 20255.0Lovely quality bikes and accessories! 🚲
- CKChris KnerrNov 4, 20255.0Robb helped us my wife and I. He was very thorough with explanations and never tried to upsale. We ended up with Electra e-bike and could not be happier with quality of product and sales experience.
Frequently Asked Questions About Trek Bicycle Omaha West
What products and services does Trek Bicycle Omaha West offer?
Trek Bicycle Omaha West offers the latest Trek and Bontrager bikes, service and tune-ups for any bike brand, and clearance sales on bikes, electric bikes, and cycling gear.
Where is Trek Bicycle Omaha West located?
Trek Bicycle Omaha West is located at 14510 Eagle Run Dr., Omaha, NE 68116, US.
What are the operating hours of Trek Bicycle Omaha West?
The store is open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Which payment methods does Trek Bicycle Omaha West accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Trek Bicycle Omaha West?
You can contact them by phone at +1 402-333-1031 or email at omahawest@trekbikes.com.
Does Trek Bicycle Omaha West support the local cycling community?
Yes, they support the local cycling community through involvement with NICA (National Interscholastic Cycling Association).
What nearby trails and parks can I visit for cycling near Trek Bicycle Omaha West?
Nearby cycling spots include West Papio Trail, Flanagan Lake, Loess Hills State Forest, and Jewell Park, ideal for riding before or after visiting the shop.
Are there other bike shops near Trek Bicycle Omaha West?
Yes, The Bike Rack is nearby offering bike rentals, repair, and retail services, which can complement your visit to Trek Bicycle Omaha West.
What local wellness and health services are near Trek Bicycle Omaha West?
Near the bike shop, you can find experts like Kevin R. Kosak (chiropractor), Kosak Chiropractic & Acupuncture, and Omaha Medical Massage for post-ride recovery and wellness.
What dining options are available close to Trek Bicycle Omaha West?
Nearby dining includes Salween Thai for Thai cuisine, Blue Sushi Sake Grill for Japanese sushi, and Burger King for fast food, perfect for a meal before or after your bike ride.