Pedego Electric Bikes Downtown Omaha - Closed

Reviews

• AJ

  Andre' Sessions Jr

  Nov 24, 2024
  1.0
  Terrible. AVOID this location Less than an hour ago, I was walking around taking photos with my camera. I happened to be standing in the entryway of this location, and I captured some images of the high rise building being developed. This is the first time that I’ve seen the store open, and I wanted to browse. The manager, Mason, is at the front and is intentionally ignoring me as I’m trying to enter the location. Mind you, I just saw that he was looking at me take photos just seconds before. I knock multiple times, stand there for about 15 seconds before he finally stands up and unlocks the door. “Can I help you,” he says, annoyingly. I tell him I work at a local news station and I just want to take a look around the store. Tells me to come in and doesn’t say a word. I ask his name, he gives it to me, I meander for a bit before asking “are you open to the public?” He replies: “Yes, but I keep the door locked to avoid stragglers.” I ask if he owns the store, says no, he’s the manager, I reply with an “mmph” and leave the store. 1) Why would you open up a retail location downtown Omaha if you don’t want the foot traffic? 2) Why am I being compared to a “straggler”? 3) Are all customers treated as if they’re a burden? 4) I’m holding a camera that’s worth over $5k, why am I not being treated with respect and as if I’m a shopper? I could go on. The experience was terrible, and I should not have been profiled as a “straggler”. I genuinely was curious about the store, wanted to learn more about the products and to evaluate a future decision on purchasing an e-bike. For future shoppers, AVOID this location.
• KG

  Kurt Goetzinger

  Oct 6, 2023
  5.0
  Outstanding bike service! Great communication. Friendly folks. My eBike runs like new. I am so glad this company is in Omaha. If you have any issues with your eBike, you can count on Pedego Downtown.
• CB

  C B

  Jul 16, 2023
  5.0
  We brought our Lectric e-bikes in for service at Pedego in downtown Omaha, and Mason and Mikayla were excellent to work with. Highly recommend!
• JP

  James Pullen

  May 9, 2023
  5.0
  Very nice tour around the riverfront in Omaha and Council Bluffs, with trips over the Kerry and Veteran Bridges. I enjoyed the loop back by the Zoo/Rosenblatt/Dingerville area and the Durham Museum. The bicycles were perfect for a leisurely 14 mile trip. Thanks!

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