Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Raleigh Holly Park is the premier bike shop in the Research Triangle area. The store originally opened in August 2015 and became a Trek Bicycle location in early 2017. Conveniently located near the center of our quickly-growing metro area, the store is the perfect place to begin a ride around the 100 miles of world-class greenway that surrounds the city or get advice and a tune before a mountain bike ride at Umstead Park.
Location
Trek Bicycle Raleigh Holly Park
3020 Wake Forest Road, Raleigh, NC
27609, United States
Hours
Reviews
4.9
783 reviews
5 stars
762
4 stars9
3 stars1
2 stars3
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist.
Expertise
The staff demonstrated a high level of expertise in bike mechanics and product knowledge, providing valuable advice and thorough service.
Positive Experience
Many reviews highlighted enjoyable shopping experiences, with customers feeling comfortable and well-informed without pressure to buy.
Timeliness
Customers appreciated the quick service and timely completion of repairs, often receiving their bikes back sooner than expected.
- JCJimmie CDec 15, 20255.0I spoke with Kristoffer yesterday about a possible bike purchase. He was efficient and kind even though Trek does not manufacture what I am looking for, an electric trike. The point of this review is to share with his employer and possible future customers that Kristoffer takes the time to explain, and is patient. His main goal is to get wheels under you safely. You've got a great employee in Kristoffer Trek Bicycle Raleigh!
- MCMichael CoboNov 19, 20255.0Super friendly knowledgeable staff and timely service.
- CACesar AguilarNov 12, 20255.0Tienen un buen servicio en todo aspecto y muy amables
- GJgabe jefferOct 7, 20255.0Hats off to the guys at Trek Holly Park! I took my bike in after having issues with a DT Swiss hub upgrade and service, and the team (especially John) worked with me on the spot for nearly 1.5 hours to diagnose and fix the issue! Everyone I worked with was friendly and knowledgeable, and did a fantastic job fixing a tricky problem. Thanks for getting me back on the trails, I’ll be back for future service!
- TCThiane CarterOct 6, 20255.0As always, Matt and the Holly Park team took care of my issues quickly. They know EVERYTHING and take the time and patience to answer my questions. I always bring my bike back to them because I totally trust their judgement and they don't upsell me unnecessarily. Just a friendly, great group of guys!
Frequently Asked Questions About Trek Bicycle Raleigh Holly Park
Where is Trek Bicycle Raleigh Holly Park located?
Trek Bicycle Raleigh Holly Park is located at 3020 Wake Forest Road, Suite 100, Raleigh, NC 27609, USA.
What are the operating hours of Trek Bicycle Raleigh Holly Park?
The shop is open Monday through Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What types of payment does Trek Bicycle Raleigh Holly Park accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Trek Bicycle Raleigh Holly Park for inquiries or service?
You can call them at +1 919-890-5350 or email hollypark@trekbikes.com.
What services does Trek Bicycle Raleigh Holly Park offer?
They offer bicycle sales, bicycle repair services, and are an electric bicycle store.
What should I know about Trek Bicycle Raleigh Holly Park's location for planning a bike ride?
The shop is centrally located in Raleigh near over 100 miles of world-class greenway to explore and close to Umstead Park for mountain bike rides, making it a perfect starting point.
Which nearby shopping centers can I visit when I come to Trek Bicycle Raleigh Holly Park?
Holly Park shopping center is nearby, where you can find other retail stores such as Ross Dress for Less and The Designery North Raleigh.
Are there dining options close to Trek Bicycle Raleigh Holly Park?
Yes, nearby eateries include Tropical Smoothie Cafe, Jet's Pizza, BurgerFi, and Gusto Farm To Street pizza restaurant.
What fitness and wellness facilities are close to Trek Bicycle Raleigh Holly Park?
Get AMPed Fitness gym and The Joint Chiropractic clinic are nearby for fitness and health needs.
How can nearby amenities benefit a customer visiting Trek Bicycle Raleigh Holly Park?
Customers can conveniently combine their bike shop visit with errands at the United States Postal Service, shopping at DSW Designer Shoe Warehouse, or relaxing at Lush Nail Bar, all located nearby.