Business Details
4291 The Circle At North Hills, Raleigh, NC
27609, United States
Certified by REI • Mar 01, 2026
(919) 571-5031
Certified by REI • Mar 01, 2026
https://www.rei.com/stores/raleigh.html
Certified by REI • Mar 01, 2026
About
Certified by REI • Mar 01, 2026
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Certified by REI • Mar 01, 2026
Hours
Certified by REI • Mar 01, 2026
Reviews
4.6
452 reviews
5 stars
355
4 stars
61
3 stars
12
2 stars
9
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees receiving commendations for their exceptional service.
Product Selection
Customers appreciated the wide variety of high-quality outdoor gear and clothing available, although some noted issues with specific items being out of stock.
Pricing Concerns
While many acknowledged the quality of products, several reviews mentioned that prices were on the higher side, leading to mixed feelings about value.
Mixed Experiences
Some customers reported negative experiences, particularly regarding returns and checkout service, indicating inconsistency in customer service quality.
Store Environment
The store was generally described as well-organized and pleasant, though some customers noted challenges with parking and accessibility.
- AHApril HouseFeb 24, 20265.0This place has everything you need and friendly helpful staff. I will be back!
- CLChloe LeBlancJan 17, 20265.0I had an incredible experience shopping at this REI location. I’m planning a backpacking trip and needed help finding clothing that would be suitable, but I wasn’t quite sure where to start. One of the employees, Elizabeth, was truly exceptional. I’ve honestly never experienced customer service like this before. She took the time to listen, helped me find the best fit for my needs, and was incredibly kind and patient throughout the process. I can’t thank her enough. Thank you, Elizabeth, for going above and beyond and for being such a genuinely kind person — we need more people like you in the world!
- WDWayne DixonDec 19, 20255.0Love this store
- JSJeff SpringsteenDec 1, 20255.0Solid REI. Usually always something good on the Garage shelf and a fun two story design.
- MPMary Sue ParkerDec 1, 20255.0This is my favorite REI location! Great staff, beautiful interior, good location.
Brand Certified Facts from REI
This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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