Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
448 reviews
5 stars
352
4 stars
61
3 stars
11
2 stars
9
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with product selection and inquiries.
Product Quality
Customers noted that while prices may be higher, the quality of the gear and clothing is generally worth the investment, with many expressing satisfaction with their purchases.
Store Experience
The store layout and atmosphere received positive feedback, with customers appreciating the two-story design and the variety of outdoor products available.
Mixed Experiences
Some customers reported negative experiences, particularly regarding specific staff interactions and issues with returns or product availability.
- WDWayne DixonDec 19, 20255.0Love this store
- JSJeff SpringsteenDec 1, 20255.0Solid REI. Usually always something good on the Garage shelf and a fun two story design.
- MPMary Sue ParkerDec 1, 20255.0This is my favorite REI location! Great staff, beautiful interior, good location.
- KSKelly StockerNov 20, 20255.0We love spending time in the outdoors so we frequent REI. Not the cheapest prices, but fair for the quality gear they sell, plus they frequently have sales. Clothes & gear I get from REI tends to last me a long time, making it worth the price. I especially like that I can try on clothes instead of ordering online & hoping I order the right sizes. Plus their return policy is more than reasonable.
- FRFrancesca RoseNov 19, 20255.0For your bike and ebike needs see MIKE the BIKE mechanic at REI North Hills! Even if you didn't buy your bike there, they will service your bike with the best customer service and expertise. I got my annual ebike tuneup there, brake adjustments, and most recently, I had a flat tire, and they fixed it fast and I was back on my bike. Mel is also a mechanic there, and every time I go there, I learn more and more about my bike. I'm so grateful!
Frequently Asked Questions About REI
What are REI Raleigh's regular store hours?
REI Raleigh is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI offer a satisfaction guarantee on its products?
Yes, REI stands behind all its products with a 100% satisfaction guarantee.
Which outdoor brands are available at REI Raleigh?
REI Raleigh carries brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What payment options can I use at REI Raleigh?
REI accepts AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, DISCOVER, MASTERCARD, PAYPAL, and VISA.
Is REI Raleigh wheelchair accessible?
Yes, REI Raleigh has wheelchair accessible entrances and parking.
Does REI Raleigh provide in-store shopping and onsite services?
Yes, REI offers in-store shopping and onsite services at their Raleigh location.
Where is REI Raleigh located?
REI Raleigh is located at 4291 The Circle At North Hills, Raleigh, NC 27609, USA.
What popular restaurants are nearby REI Raleigh?
Nearby restaurants include Pieology Pizzeria, Fox & Hound, Chick-fil-A, Ben & Jerry's, Starbucks, Coquette Brasserie, and Firebirds Wood Fired Grill. These spots are great for grabbing a meal before or after your visit to REI.
What shopping centers and stores are close to REI Raleigh?
REI is near North Hills Shopping Center and North Hills, which have various stores including Chacos, EVEREVE, Tecovas, Monkee's of Raleigh, Warby Parker, Sunglass Hut, Fink's Jewelers, Serotta's of North Hills, and others for a full shopping experience.
Are there outdoor recreational spots near REI Raleigh where I can try out gear?
Yes, Ironwood Trail and North Hills Astroturf Playspace are nearby outdoor spots suitable for hiking and play, perfect for testing outdoor gear from REI.