Rumble Boxing

Reviews

• LA

  Lesly Arzu

  1 day ago
  5.0
  Amazing!!!! Great class signing up asap
• CW

  Charlie Williams

  2 days ago
  5.0
  Great drop in experience! As an instructor myself this class Definitely test my endurance! Great instructors
• RR

  Rye

  Dec 6, 2025
  5.0
  Went to my first class today and it was amazing! I will be back!
• TD

  Tariq Drake

  Dec 2, 2025
  5.0
  Loved the boxing class, definitely see myself coming back!
• JW

  Jasmine Wooten

  Nov 22, 2025
  3.0
  On today, Nov. 22, 2025, I came to the 8:30 am rumble class like I do every Saturday (pending I’m in town). Today, we had a different instructor whose class isn’t my most favorite, but they were in this time-slot and I had plans later. Anyway, throughout class, there were 2 very chatty and loud ladies. They spent majority of the class loudly talking OVER the already loud music & they literally stood at the bags having a full blown convo and even playing on each other’s bags. Now, my normal instructor, whose class I love, has told people to be quiet in the past because this is a class and we want to workout and be around good energy and motivation. It’s just a distraction! Now, the part that’s a bit upsetting is the customer service. I didn’t express my frustration AT the studio because the chatty ladies were still in the lobby and I didn’t want to put the instructor on blast. It’s not like it’s huge waiting area to chat. So, I left out and called… 4 times. They don’t typically answer bc they suggest you text them and they list the number to text in the voicemail recording. However, they listed one number and then when they repeated it, they said a different number in the beginning which obviously was a mix up. No biggie, I text both numbers. After a second text, I got a response and asked for a manager call. I spoke with a man and I said, “hey I just want to leave feedback about class this morning and I didn’t want to do it at the studio because I didn’t want to embarrass anyone.” He says, “ok” so I keep going and I mentioned how the ladies were very distracting and playing around. I mentioned that he could check the cameras to verify the playing around and I said the Instructor didn’t address it which they usually do (my normal person). ALL HE SAID WAS, “ok thanks for the feedback.” I was waiting a moment for more but there wasn’t any. So I went on to say, “also the numbers on the voicemail say two different things.” ALL HE SAID WAS, “ok thanks.” Now, I want to mention that I am a ClassPass user. However, I have been with this studio for at least 8-9 months coming each Saturday, sometimes during the week (unless I’m out of town). I don’t know if ClassPass feedback just isn’t valuable, but my money is green like the rest. Customer service is important and that was very off putting. It goes a long way. A simple, “I am sorry you had a negative experience, we value your feedback, and we will be sure to check-in with the instructor so this doesn’t happen again.” ANYTHING would have been better than what I got. That very “whatever” response is poor customer service to me. A little apology also goes a long way. And on top of that, I held the rest of my feedback because he wasn’t interested in the little I had given. but class was wonky. One thing was displayed but then we were told to do another. Or one thing was said and then forgot to put on the screen. Too many mess ups throwing me off. And the instructor didn’t “work the room.” Idk I’m used to the instructor going around, encouraging us, challenging us, and by walking around, that would have addressed the chatty pattys in the room! Anyway, I truly hope this doesn’t happen again and I hope I can book with my normal instructors going forward.

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