Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Chapel Hill is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the perfect place to gear up for your next cycling adventure.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
367 reviews
5 stars
359
4 stars3
3 stars2
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to assist and provide thorough explanations.
Expertise
The staff's technical knowledge and ability to address bike repairs and maintenance were frequently commended, with many customers expressing confidence in their skills.
Service Quality
The service department received high marks for efficiency, quick turnaround times, and attention to detail, often exceeding customer expectations.
Product Selection
The store is noted for its wide variety of bicycles and accessories, with customers appreciating the quality of Trek products.
Community Engagement
The store fosters a welcoming atmosphere and is recognized for its commitment to serving the local biking community.
- PJPeggy JenningsNov 7, 20255.0Every time I walk into this bike shop, I am greeted with kindness and they help with my bike needs. The last time I walked in, the bike mechanic just needed to do one adjustment that I couldn't do because I didn't have the tool. He handed me my bike back and said, have a good day. I went back yesterday to get an adjustment on my daughter's bike and they immediately greeted me, threw my bike up on the stand, and did the adjustment. They charged a small fee which I was very happy to pay. I will continue to go to this bike shop for all my bike needs. Thanks, guys! If I was a secret shopper, you all would have gotten 10s.
- JRJustin RothOct 26, 20255.0This place truly cares about bikes. I took my e-bike in for a scraping noise coming from the front wheel, which turned out to be a challenging solve; but after an expert effort I got my bike back sounding and running perfectly, all for a very humble price. I would recommend this gem of a bike store/shop to anyone needing service on their bike, or looking for a new one.
- BTBenjamin TupperOct 14, 20255.0My first time in and I was a little anxious as I am not a "bike person." Wow, I was so impressed! The staff there (shout out to Dan) were so nice, pleasant, knowledgable, patient, and listened to me. They treated me with respect and answered all my questions and were amazing to my two littles who were checking out balance bikes as I asked questions about bike racks. Amazing customer service, I will be going here for all my bike needs in the future.
- KMKen MartinOct 5, 20255.0Great team at the Chapel Hill Trek store. Knowledgeable, helpful, friendly, 10 out of 10.
- TPThea PanAug 18, 20255.0Chris is super knowledgeable, patient and very helpful! The store is super clean and well organized. Highly recommended this place!!
Frequently Asked Questions About Trek Bicycle Chapel Hill
What types of bicycles and products does Trek Bicycle Chapel Hill offer?
Trek Bicycle Chapel Hill offers the latest products from Trek and Bontrager, including electric bicycles, gear, and accessories for cycling adventures.
Can I get my bicycle serviced or tuned up at Trek Bicycle Chapel Hill?
Yes, Trek Bicycle Chapel Hill provides service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Chapel Hill?
The store is open Monday, Wednesday, Thursday, and Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. It is closed on Tuesday.
What payment methods are accepted at Trek Bicycle Chapel Hill?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Trek Bicycle Chapel Hill offer curbside or in-store pickup?
Yes, the store offers both curbside pickup and in-store shopping.
Is Trek Bicycle Chapel Hill friendly and welcoming to the LGBTQ community?
Yes, Trek Bicycle Chapel Hill welcomes LGBTQ customers.
Where is Trek Bicycle Chapel Hill located?
It is located at 243 South Elliott Road, Chapel Hill, NC 27514, USA.
What nearby places can I visit before or after shopping at Trek Bicycle Chapel Hill?
You can visit Elliott Square shopping center or enjoy a meal at Jersey Mike's Subs, Red Lotus Chinese restaurant, or Alpaca Peruvian Charcoal Chicken nearby.
Are there any fitness centers close to Trek Bicycle Chapel Hill?
Yes, O2 Fitness Chapel Hill - Elliott Road, Kinetix Health Club, CrossFit Tobacco Trail, Burn Boot Camp, and SPENGA Chapel Hill are all nearby fitness options.
If I'm coming from out of town, are there car rental agencies near Trek Bicycle Chapel Hill?
Yes, Budget Car Rental and Avis are nearby, making it convenient for visitors to rent a car when visiting Trek Bicycle Chapel Hill.