Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Chapel Hill is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and the perfect place to gear up for your next cycling adventure.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
370 reviews
5 stars
362
4 stars3
3 stars2
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff who provided excellent service and support.
Expertise
The staff demonstrated a high level of expertise in bike maintenance and repairs, earning trust from customers for their technical skills.
Community Focus
The store is recognized for its welcoming atmosphere and commitment to serving the local biking community.
Product Quality
Customers expressed satisfaction with the quality of Trek products and the thoroughness of service provided.
Efficiency
Many reviews highlighted the quick turnaround times for bike repairs and services, contributing to a positive customer experience.
- KSKevin Sensbach2 days ago5.0I had an incredible experience at the Trek Bicycle Chapel Hill location! Dan, Rachel, and Chris were all fantastic and truly went above and beyond to help me out. They completely exceeded my expectations and made the whole process seamless. If you need any service or gear, I can’t recommend this team enough. They’ve definitely earned a loyal customer!
- CGCraig GoodwinJan 3, 20265.0Had my bike repaired - very fast service, great communication, and easy pick up/drop off. Thanks!
- LVlee vadenDec 28, 20255.0Friendly helpful and supportive staff Highly recommend
- PJPeggy JenningsNov 7, 20255.0Every time I walk into this bike shop, I am greeted with kindness and they help with my bike needs. The last time I walked in, the bike mechanic just needed to do one adjustment that I couldn't do because I didn't have the tool. He handed me my bike back and said, have a good day. I went back yesterday to get an adjustment on my daughter's bike and they immediately greeted me, threw my bike up on the stand, and did the adjustment. They charged a small fee which I was very happy to pay. I will continue to go to this bike shop for all my bike needs. Thanks, guys! If I was a secret shopper, you all would have gotten 10s.
- JRJustin RothOct 26, 20255.0This place truly cares about bikes. I took my e-bike in for a scraping noise coming from the front wheel, which turned out to be a challenging solve; but after an expert effort I got my bike back sounding and running perfectly, all for a very humble price. I would recommend this gem of a bike store/shop to anyone needing service on their bike, or looking for a new one.
Frequently Asked Questions About Trek Bicycle Chapel Hill
What types of bicycles and products does Trek Bicycle Chapel Hill offer?
Trek Bicycle Chapel Hill offers the latest products from Trek and Bontrager, including electric bicycles, gear, and accessories for cycling adventures.
Can I get my bicycle serviced or tuned up at Trek Bicycle Chapel Hill?
Yes, Trek Bicycle Chapel Hill provides service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Chapel Hill?
The store is open Monday, Wednesday, Thursday, and Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM. It is closed on Tuesday.
What payment methods are accepted at Trek Bicycle Chapel Hill?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Trek Bicycle Chapel Hill offer curbside or in-store pickup?
Yes, the store offers both curbside pickup and in-store shopping.
Is Trek Bicycle Chapel Hill friendly and welcoming to the LGBTQ community?
Yes, Trek Bicycle Chapel Hill welcomes LGBTQ customers.
Where is Trek Bicycle Chapel Hill located?
It is located at 243 South Elliott Road, Chapel Hill, NC 27514, USA.
What nearby places can I visit before or after shopping at Trek Bicycle Chapel Hill?
You can visit Elliott Square shopping center or enjoy a meal at Jersey Mike's Subs, Red Lotus Chinese restaurant, or Alpaca Peruvian Charcoal Chicken nearby.
Are there any fitness centers close to Trek Bicycle Chapel Hill?
Yes, O2 Fitness Chapel Hill - Elliott Road, Kinetix Health Club, CrossFit Tobacco Trail, Burn Boot Camp, and SPENGA Chapel Hill are all nearby fitness options.
If I'm coming from out of town, are there car rental agencies near Trek Bicycle Chapel Hill?
Yes, Budget Car Rental and Avis are nearby, making it convenient for visitors to rent a car when visiting Trek Bicycle Chapel Hill.