Location.com logo
The front of the REI store in Cary, North Carolina
Brand Certified

REI

4.5
(662 reviews)

Business Details

1751 Walnut St, Cary, NC
27511, United States
(919) 460-9995
https://www.rei.com/stores/cary.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
1751 Walnut St, Cary, NC
27511, United States

Hours

Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

4.5
662 reviews
5 stars
501
4 stars
92
3 stars
12
2 stars
17
1 star
40
  • ID
    Ivan Dancha
    1 day ago
    5.0
    Good stuff and good people work 👍все сподобалось і якісне взуття 👟
  • TT
    T.B.
    2 days ago
    5.0
    Typical REI. STAFF was very nice and helpful.
  • ML
    Michael L
    Apr 2, 2026
    5.0
    I recently visited the REI location in Cary, NC and had an absolutely exceptional experience thanks to a team member named Thomas. From the moment he approached me, it was clear that he genuinely loves what he does and takes pride in helping customers find exactly what they need. Thomas helped me find two pairs of hiking pants and the perfect hiking socks — taking the time to understand what I was looking for and making thoughtful, knowledgeable recommendations. He didn't stop there, though. He also advised me to use Nikwax TX.Direct Wash-In Waterproofing to restore and maintain water-resistant fabric on my hiking pants and other outdoor clothing — a tip I never would have known about on my own. That kind of expert, proactive advice is what separates a good shopping experience from a truly great one. What stood out most was Thomas's demeanor throughout. He was warm, patient, and genuinely enthusiastic about helping me — never rushed, never dismissive. His knowledge of the products was impressive, and his passion for the outdoors came through in every recommendation he made. If I could give Thomas a score, it would be 100 out of 100, without hesitation. He is an incredible asset to the REI Cary team and a perfect example of the outstanding customer service that keeps people coming back. He deserves to be highly recognized and commended by REI leadership. Thank you, Thomas — you made my visit truly memorable!
  • FX
    Fuhua Xu
    Mar 6, 2026
    1.0
    Worst service. Do not honor its own gift card that was issued when signing up the membership a while ago.
  • SB
    Sandeep Basava
    Feb 25, 2026
    5.0
    I love this store and did a lot of purchasing here. Meredith is a great staff member, always helpful, kind and an expert to solve any issue. I highly recommend this REI store.

Frequently Asked Questions About REI

What is REI's satisfaction guarantee policy?

REI stands behind all their products with a 100% satisfaction guarantee, ensuring customers are fully satisfied with their purchases.

What types of outdoor gear and brands does REI Cary offer?

REI Cary offers award-winning REI brand gear and clothing and carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: