Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.5
620 reviews
5 stars
479
4 stars
66
3 stars
27
2 stars5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with product selection and fitting.
Product Selection
The store offers a wide variety of outdoor gear and clothing, although some customers noted limited availability for specific sizes and types of equipment.
Pricing Concerns
Several reviews mentioned that prices are generally high, with some customers feeling that the value does not match the cost, especially for certain items.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding return policies and customer service issues, particularly related to specific incidents.
Store Environment
The store is described as clean and well-organized, with a good layout, although some customers felt it lacked inventory compared to pre-pandemic levels.
- JBJerry BarnwellNov 12, 20255.0Great selection of gear and outstanding service
- MBMilton BSep 23, 20255.0Smooth return and purchase. Excellent knowledge and advice about women's shoes.
- MMMilinko MilincicSep 20, 20253.0Store changed a lot over last three, four years. Probably want go anymore. Used to shop a lot in stores in Manhattan Beach and Santa Monica. After visiting store in Nashville and now in Ashville I'm done with it.
- TFTom FletcherSep 6, 20255.0Whether you are hiking, biking, camping or just looking for shoes and clothes, this is the place! An excellent selection of quality merchandise for all your outdoor activities. The staff is friendly and helpful. You can't find a better place to shop. Be sure to buy the lifetime membership for $30 for great rewards and promotions.
- TBT bAug 10, 20255.0❤️ 😍 💖 ❣️
Frequently Asked Questions About REI
What types of outdoor gear does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand, suitable for all levels from beginners to seasoned adventurers.
Does REI offer curbside pickup for orders?
Yes, REI offers curbside pickup as a convenient service for customers.
What are REI Asheville's store hours?
REI Asheville is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is REI located in Asheville?
REI is located at 31 Schenck Parkway, Asheville, NC 28803, US.
What payment methods does REI accept?
REI accepts various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, PayPal, and Visa.
Which popular outdoor brands can I find at REI Asheville?
Some popular brands available at REI Asheville include The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Can I buy children's outdoor clothing at REI?
Yes, REI offers children's clothing as part of their outdoor gear and apparel selection.
What nearby places can help me plan a day of outdoor activities near REI Asheville?
Nearby, you can visit Biltmore Park Town Square shopping center for dining and shopping, and also explore local footwear stores like Saucony and Chacos to find specialty shoes for your adventure.
Are there nearby banks where I can withdraw cash before shopping at REI?
Yes, PNC Bank and a First National Bank ATM are nearby, providing convenient access to banking services around REI.
What local amenities are near REI for services besides outdoor gear?
Near REI, you can find services such as LensCrafters for eyewear and optometry, various real estate agencies including Dream Catcher Realty of Asheville, and Hilton Asheville Biltmore Park hotel for accommodation.