Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.5
626 reviews
5 stars
485
4 stars
66
3 stars
27
2 stars5
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with product selection and fitting.
Product Selection
The store offers a wide variety of outdoor gear and clothing, though some customers noted limited availability for certain sizes and specific activities.
Pricing Concerns
Several reviews mentioned that prices are generally higher compared to competitors, leading to mixed feelings about value for money.
Store Experience
Customers appreciated the clean and organized store layout, but some expressed disappointment with inventory levels and the push for membership.
- RBRonald BeadenkopfDec 31, 20255.0Did some after Christmas shopping found some great finds and even better deals. Just rocking camp chair was 20% off. Looking forward to using it this summer!
- MMMarika McGoldrickDec 17, 20255.0I called for an exhange, what a joy to talk to a competent person! Then in the store, the cashiers were so helpful, such a positive vibe! If I was looking for a job, I would want to work there, haha! Can't recommend it enough!
- ABAustin BohnNov 25, 20255.0I had an awesome time here with my grandpa! Sam helped me with all the questions I had and helped me get fitted for a pack! All the staff were friendly and the store looked great. - Austin and Carlos (The Way Of Things)
- JWJonathan WilsonNov 24, 20255.0I can’t thank the staff here enough. On a day and year that’s had some really tough moments, I was shocked a few times with how kind they were. Thank you all so much!!!
- STSavannah TedescoNov 24, 20255.0I had the absolute best experience trying on shoes with Nace. He helped me pick out the perfect pair of hiking boots and went above and beyond in customer service! The store is very organized and clean and had everything I wanted. I definitely know who to visit to buy shoes from now! I will 100% revisit because of Nace. I love my new Asolo Fugitive GTX boots!
Frequently Asked Questions About REI
What types of outdoor gear does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand, suitable for all levels from beginners to seasoned adventurers.
Does REI offer curbside pickup for orders?
Yes, REI offers curbside pickup as a convenient service for customers.
What are REI Asheville's store hours?
REI Asheville is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Where is REI located in Asheville?
REI is located at 31 Schenck Parkway, Asheville, NC 28803, US.
What payment methods does REI accept?
REI accepts various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, PayPal, and Visa.
Which popular outdoor brands can I find at REI Asheville?
Some popular brands available at REI Asheville include The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Can I buy children's outdoor clothing at REI?
Yes, REI offers children's clothing as part of their outdoor gear and apparel selection.
What nearby places can help me plan a day of outdoor activities near REI Asheville?
Nearby, you can visit Biltmore Park Town Square shopping center for dining and shopping, and also explore local footwear stores like Saucony and Chacos to find specialty shoes for your adventure.
Are there nearby banks where I can withdraw cash before shopping at REI?
Yes, PNC Bank and a First National Bank ATM are nearby, providing convenient access to banking services around REI.
What local amenities are near REI for services besides outdoor gear?
Near REI, you can find services such as LensCrafters for eyewear and optometry, various real estate agencies including Dream Catcher Realty of Asheville, and Hilton Asheville Biltmore Park hotel for accommodation.