Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
210 reviews
5 stars
153
4 stars
18
3 stars
11
2 stars
6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees who provided exceptional service.
Product Availability
Several reviews noted frustrations with stock levels and availability of specific sizes or items, indicating a need for better inventory management.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service in certain instances, leading to a mixed overall perception.
Return Policy
Customers appreciated REI's return and exchange policy, although some reported difficulties with returns and exchanges at this specific location.
Store Environment
The store was generally described as clean and organized, but some customers felt the atmosphere was hindered by overly aggressive assistance from staff.
- SSSteve SmithOct 13, 20251.0"Sir we're going to have to ask you to wear your mask or leave" No problem. That was 2020 and haven't been back since. Luckily I had a friend who was wanting to go in recently and I saved them from making that mistake. GO TO SCHEELS INSTEAD
- KBKim BeckerSep 26, 20255.0Super helpful and knowledgeable
- LHL HSep 12, 20253.0Went shoe shopping and found a pair of La Sportivas I liked but they don't carry all of the sizes (there are more on the La Sportiva site than REI offers, this isnt a Kalispell issue) so I couldn't compare half sizes :/ I'm not sure if my purchase will work for me
- OLOld Crooked LegSep 4, 20255.0Lots of options very nice staff
- RHRumm HamSep 2, 20254.0Hit up REI to grab my online pickup, and the first cashier kinda fumbled it, making a simple thing way too complicated! But then Joe steps in and BAM, scans my barcode, hooks me up with my gear in no time, all with an easygoing smile. Dude totally flipped the vibe after my brutal shift at the hospital. Joe, you’re killing it! This guy deserves a promo or fat raise for sure. Keep crushing it, man! REI’s got that solid customer service glow thanks to folks like him.
Frequently Asked Questions About REI
What are the regular store hours for REI in Kalispell?
REI in Kalispell is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does REI in Kalispell offer curbside pickup?
Yes, REI offers curbside pickup service for your convenience.
What types of products can I find at REI in Kalispell?
You can find quality outdoor gear including camping, biking, hiking, clothing, ski equipment, and REI's own award-winning gear and clothing line.
Which outdoor brands are available at REI Kalispell?
REI carries brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What payment methods does REI Kalispell accept?
REI accepts American Express, Android Pay, Apple Pay, MasterCard, and Visa.
Are there any nearby places to eat close to REI Kalispell?
Yes, nearby restaurants include Taco Bell, Jimmy John's, Chipotle Mexican Grill, Krispy Kreme, Costa Vida, MOD Pizza, McDonald's, Bajio Mexican Grill, and Kohchang Thai.
Where can I stay overnight near REI in Kalispell?
Nearby accommodations include SpringHill Suites Kalispell and SpringHill Suites by Marriott Kalispell.
What other stores are nearby REI Kalispell for shopping needs?
Nearby stores include Saucony for shoes, HomeGoods for home items, Hobby Lobby for arts and crafts, Old Navy and Kohl's for clothing, Harbor Freight Tools for hardware, and Mattress Firm for furniture.
Does REI in Kalispell have an app for mobile shopping?
Yes, REI offers mobile apps available on iOS and Android platforms for convenient shopping.
What holidays is REI Kalispell closed or have special hours?
REI is closed on November 28, 2025, and December 25, 2025. On December 24, 2025, the store is open from 9:00 AM to 6:00 PM.