At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, several reported rude or unhelpful interactions.
Product Selection
Customers appreciated the variety of products available, though some noted that certain items were out of stock or that selection was limited compared to other locations.
Repair Services
The repair services received positive remarks, with customers highlighting quick and effective repairs for bikes and snowboards.
Pricing Concerns
Several reviews mentioned that prices are high, leading some customers to consider shopping elsewhere for better deals.
Return Policy Issues
There were complaints regarding the return policy and experiences with staff during the return process, leading to dissatisfaction among some customers.
MM
Michaela Miller
5 days ago
5.0
Love it here but bro.. how you gonna work in retail and not know how to fold clothes at the check out counter? Your mama still do your laundry for you or something?
RS
Ryan Simon
Jan 1, 2026
5.0
Owen Plagmann is the best employee on the planet. Strait up
DK
Dylan Kamps
Jan 1, 2026
5.0
Owen, what a dawg! Absolute stud helped me out big time! He deserves his picture on the wall as a model for all employees!
JJ
Jeanie Jane
Dec 28, 2025
5.0
Fantastic repair job on my snowboard, quick repair and excellent pricing! Definitely makes me respect the chain.
SG
Sean Gray
Dec 27, 2025
5.0
Really great help and everything I wanted to buy was in stock.
What type of outdoor gear and clothing does REI offer?
REI offers quality outdoor gear and award-winning REI brand clothing suitable for both newcomers and seasoned outdoor enthusiasts.
What are the store hours for REI in Bozeman?
REI is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Does REI provide curbside pickup for orders?
Yes, REI offers curbside pickup service for customer convenience.
What payment methods are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
Where is REI located in Bozeman, MT?
REI is located at 2220 Tschache St, Bozeman, MT 59718, United States.
Are there any nearby coffee shops to REI where I can relax after shopping?
Yes, nearby coffee shops include Mukai Coffeehouse, Cold Smoke Coffeehouse, and Starbucks where you can enjoy a break after your visit to REI.
What dining options are available near REI in Bozeman?
Nearby dining options include Buffalo Wild Wings, Olive Garden, IHOP, Yo Poke, Rice Fine Thai Cuisine, and Noodles & Company offering a variety of cuisines after your outdoor shopping trip.
Are there other outdoor gear or sporting goods stores near REI?
Yes, Sportsman's Warehouse Bozeman is a nearby outdoor gear and sporting goods store that you might find useful.
Does REI carry popular outdoor and sports brands?
Yes, REI carries brands like The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc’teryx, Columbia, and Smith Optics.
How can I get more information or stay connected with REI Bozeman?
You can visit their website at https://www.rei.com/stores/bozeman, follow their Instagram @rei, Twitter @REI, or like their Facebook page REIBozeman.