The Golden Nugget Casino Hotel Biloxi is a premier resort destination in Biloxi, MS and offers 705 luxury guest rooms and suites, most with water views of the Gulf of Mexico. The property includes a modern look with a high-energy casino featuring nearly 1,200 of the most popular slot and video poker machines, over 45 table games, 9 live action poker tables and the ultimate Sportsbook with 24/7 kiosks; live entertainment, bars and lounges, stylish retail offerings, as well as Landry’s signature world-class restaurants such as Morton's the Steakhouse and Bubba Gump Shrimp Co.; a luxury spa and salon; and H20 poolside lounge.
Numerous reviews highlighted unsatisfactory cleanliness in rooms and bathrooms, with reports of dirty linens, hair, and dust.
Customer Service
Mixed feedback on customer service; while some staff were praised for friendliness, many reviews noted rude or unhelpful interactions, particularly at the front desk and bar.
Room Amenities
Guests frequently complained about the lack of basic amenities such as refrigerators and proper room cleaning services, with some rooms being outdated and poorly maintained.
Casino Experience
The casino received mixed reviews, with some enjoying the gaming options while others found the machines unresponsive and payouts disappointing.
Location and Facilities
The location was generally appreciated, with positive remarks about the pool area and nearby attractions, but the overall hotel experience was marred by service and maintenance issues.
TH
Tiffany H
2 days ago
1.0
Here’s a revised version of your review that maintains your original sentiments while enhancing clarity and flow:
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I booked a spa suite for my birthday and decided to make it a road trip from Houston, which involved a 7-hour drive. Unfortunately, this decision quickly turned sour. Upon arrival, I discovered that the main restroom in my suite was not clean, and despite reporting this to the front desk and switching rooms, I’m still waiting for housekeeping to resolve the issue.
After moving to a new room on the 7th floor, which had a balcony and a nice view, I was met with an unpleasant surprise. The floor had a strong odor reminiscent of a budget hotel, like the Palace Inn. Unfortunately, the room itself wasn’t any better. I noticed a dripping sound and found the bathtub full of water. After a long drive, all I wanted was to shower and get some rest, but instead, I encountered visibly dirty conditions, including trash on the floor and hair in the tub.
Overall, this experience has been very disappointing, especially given the anticipation I had for my birthday getaway.
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If you have any specific aspects you want to emphasize or adjust further, just let me know!
HL
Holden Lee
Nov 14, 2025
1.0
The hotel was a standard casino and hotel, but despite its reputation in the community, it seems to slack in various aspects on the hotel side of operations. In my room, furniture appears dated, room lacks mini fridge, some outlets do not work and the shower handle was detached when I arrived. Most frustrating, I had a Zoom meeting very early in the morning, but the hotel always had poor wifi, or at least in my room. My Zoom calls kept repeatedly failing at points or lagged. The fitness center is rather neglected as well; no towels, damaged equipment, no sanitary wipes, no nearby water for hydration. I came for a conference so I had been more active outside the room. However, when I did return to my room, I found these flaws aggravating.
DW
DWAYNE Williams
Nov 12, 2025
5.0
What a great time in this fabulous hotel in the state of Mississippi. S new Yorker born and bred I am a lot closer to golden nugget Atlantic city. But was looking for a little southern hospitality . I remember the weather was a lot better and enjoyed the palm trees in winter for new york. Nearby there is a few other casinos and margaritaville play place. The rooms were really nice.
VS
Vanessa S
Nov 9, 2025
4.0
Casino was nice & quiet. Rooms aren't super updated, but it's not like people go there to be in the room 🙂 Balcony was nice and they do have multiple pools.
It's not too child friendly (if you park in the big garage, you have to walk through the casino). There's another entrance through the smaller garage though. I do wish there were more eating options after 12am.
AM
Angela McIntosh
Oct 26, 2025
2.0
Dirtiest place I’ve stayed in. Ok I know that casinos aren’t ment to be kid friendly I got that but the security for the casino areas literally shun you for walking through. We have to walk through to get ice cream or Starbucks and they are loud radio down child in this outfit headed this way not holding hand with parental oh ok.
Starbucks the workers there were so rude! Not helpful
Michael Patrick picked up a salad and it had black and brown lettuce in it.. just what you want E. coli
We stayed for 5 days they let us know we wouldn’t be getting any maid services - a stay for 5 days should we get at least 1 turndown? What about trash of having a child with us. Guess stick it in the hall they will pick it up.
None of the cabinet doors shut
Tv wouldn’t hook up to stream
Faucet leaks
Shower water stinks
Door slams so hard when walking out you literally get woken up in the middle of the night when others are coming back from gambling.
The floors are gross there’s dust everywhere and not even a fitted sheet on the mattress
This has definitely been an experience
We was in town for a wedding wanted to be close to the beach and walk the Biloxi bridge but guess next time we will make a different plan
Frequently Asked Questions About Golden Nugget Biloxi Hotel & Casino
What are the operating hours of Golden Nugget Biloxi Hotel & Casino?
Golden Nugget Biloxi is open 24 hours a day, 7 days a week, year-round.
Where is Golden Nugget Biloxi Hotel & Casino located?
It is located at 151 Beach Blvd, Biloxi, MS 39530, USA.
What types of payment does Golden Nugget Biloxi accept?
They accept American Express, cash, check, Diners Club, Discover, Mastercard, Travelers Check, and Visa.
What gaming options are available at Golden Nugget Biloxi?
The casino features nearly 1,200 slot and video poker machines, over 45 table games, 9 live poker tables, and a Sportsbook with 24/7 kiosks.
What dining options does Golden Nugget Biloxi offer?
Dining options include Landry’s signature restaurants such as Morton’s The Steakhouse, Bubba Gump Shrimp Co., and stylish bars and lounges like H20 Poolside Lounge.
Does Golden Nugget Biloxi provide spa and salon services?
Yes, the resort offers a luxury spa and salon on-site for relaxation and beauty treatments.
Is Golden Nugget Biloxi wheelchair accessible?
Yes, it has wheelchair accessible entrances, parking, and restrooms.
What amenities are available for entertainment at Golden Nugget Biloxi?
The resort provides live performances, a high-energy casino, stylish retail shops, and various nightlife options including bars and concerts.
What nearby attractions can guests visit when staying at Golden Nugget Biloxi?
Guests can explore the Marine Education Center and Museum, enjoy a ride on The Betsy Ann Riverboat, or visit the nearby Escape Arcade and Family Entertainment Center.
Are there other casinos or hotels close to Golden Nugget Biloxi?
Yes, Isle Casino Hotel and Casino Magic are nearby options for gaming and accommodation.
Where can guests find dining options near Golden Nugget Biloxi?
Nearby restaurants include Michael Patrick's Sports Bar, Bubba Gump Shrimp Co., Morton’s The Steakhouse, and Margaritaville Restaurant.