At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
This REI is horribly laid out. It’s hard to find anything useful. The majority of the place is just clothing. No one was willing to help, they all just stand off and stare. Very over priced. My local REI in SC is awesome compared to this one. I ended up leaving without buying anything I needed for my camping trip. I’ll head to Walmart and or Home Depot.
EM
Ed McNew
Apr 26, 2026
4.0
They had exactly what I need
AC
AJ Cooper
Mar 18, 2026
5.0
Eric was so helpful for informing about different hiking shoes and helping with sizing.
IS
Ian Stover
Mar 16, 2026
5.0
This Rei is incredible. Very very friendly and very very helpful staff. They were very patient and willing to help me out. Thank you Caitlin and Lisa for your all’s wonderful help!!
CM
Clay McKinney
Mar 16, 2026
4.0
UPDATE- REI Did resolve the issue below and exceeded my expectations so I do sincerely appreciate it. I am still going to leave this information public because people need to know the fine print before making a purchase. —-
I was told the bike was eligible to trade in. Went to trade it in today and was told they will not take it without training wheels. It was a used bike so didn’t come with training wheels they finally admitted, then told me that it’s not eligible for trade in because it was used. I had no idea it was used it looked brand new. It was discounted, and the salesmen told me it might be a return. They also told me the bike was definitely eligible for the trade in policy at REI. I believed him and didn’t question it because even with discount the bike cost over $200. $200 and this was the second bike we bought so of course I thought everything would go smoothly again. Over $300 I spent on bikes there and they won’t honor the trade in. Even if it had been new, they wont take it without the training wheels. Who keeps training wheels for a year? Of course thats in the fine print. That is how they get you.
REI specializes in quality outdoor gear and clothing, including camping, bicycling, skiing, and hiking equipment, with a 100% satisfaction guarantee on all products.
What are the store hours for REI in Town and Country, MO?
REI is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the REI store located?
The REI store is located at 1214 Town And Country Crossing Drive, Town and Country, MO 63017, United States.
Does REI offer curbside pickup or in-store shopping?
Yes, REI offers both curbside pickup and in-store shopping for customers.
Which payment methods does REI accept?
REI accepts American Express, MasterCard, and Visa for payments.
What are some popular outdoor brands available at REI Town and Country?
REI carries popular brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Can I attend outdoor activity events or get product advice at REI?
Yes, REI organizes outdoor activities and shares expert advice to help both beginners and seasoned outdoor enthusiasts.
Which nearby retail store can I visit for beauty products after shopping at REI?
After shopping at REI, you can visit SEPHORA nearby for a wide range of beauty products.
Are there nearby coffee shops near REI for a quick refreshment?
Yes, there are nearby Starbucks locations where you can grab a coffee or a snack before or after your visit to REI.
What nearby stores offer complementary clothing and shoe options close to REI?
Nearby stores such as Saucony and Chacos offer shoes, while Athleta and Laurie Solet Boutique provide a variety of clothing options, which complement REI's outdoor gear selection.
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