At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
I will continue to drive out of my way to this REI. Great staff, very helpful.
JD
Jan Davenport
Jan 1, 2026
5.0
I moved from St. Louis area in 2013. REI stores products, quality and durability surpasses all chains with similar products available.
The BEST
JanD
PC
P C
Dec 15, 2025
1.0
Luxury prices, garage-sale exit!
I stopped into REI today to buy some Christmas gifts and ended up spending just under $900 on jackets, a Yeti cooler, shoes, a pocket knife, a flashlight, and other items. Selection was fine, but the checkout experience completely soured the visit.
I was being told after paying that REI is a “bagless” business and does not provide bags—no paper bags, no options at all. I was left carrying armloads of merchandise out to my car in 9-degree weather, making multiple trips like I had just walked out of a garage sale, not a premium outdoor retailer.
I don’t understand how charging high-end retail prices while offering less basic service is justified under the guise of being environmentally friendly. For comparison, I went next door to Whole Foods—arguably an even more eco-conscious brand—and they had paper bags available so customers could actually carry their purchases.
This may sound minor, but when you spend close to $1,000 at a “premium” store, basic customer service matters. Bags are not a luxury—they’re a baseline expectation. Had I not already spent significant time shopping, I would have walked out on principle alone.
Bottom line: If REI wants to position itself as a premium brand, it should offer basic conveniences like paper bags. Until then, I won’t be back—strictly on principle.
#garagesaleexit #garagesale
REI specializes in quality outdoor gear and clothing, including camping, bicycling, skiing, and hiking equipment, with a 100% satisfaction guarantee on all products.
What are the store hours for REI in Town and Country, MO?
REI is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the REI store located?
The REI store is located at 1214 Town And Country Crossing Drive, Town and Country, MO 63017, United States.
Does REI offer curbside pickup or in-store shopping?
Yes, REI offers both curbside pickup and in-store shopping for customers.
Which payment methods does REI accept?
REI accepts American Express, MasterCard, and Visa for payments.
What are some popular outdoor brands available at REI Town and Country?
REI carries popular brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Can I attend outdoor activity events or get product advice at REI?
Yes, REI organizes outdoor activities and shares expert advice to help both beginners and seasoned outdoor enthusiasts.
Which nearby retail store can I visit for beauty products after shopping at REI?
After shopping at REI, you can visit SEPHORA nearby for a wide range of beauty products.
Are there nearby coffee shops near REI for a quick refreshment?
Yes, there are nearby Starbucks locations where you can grab a coffee or a snack before or after your visit to REI.
What nearby stores offer complementary clothing and shoe options close to REI?
Nearby stores such as Saucony and Chacos offer shoes, while Athleta and Laurie Solet Boutique provide a variety of clothing options, which complement REI's outdoor gear selection.