Welcome to River City! In addition to a top-rated luxury hotel, you’ll find nearly 2,000 slots and more than 50 table games, seven award-winning restaurants serving the finest cuisine, live entertainment from the biggest names in show business, and over 10,000 square feet of meeting space…all along the beautiful banks of the Mississippi River. It’s a unique, exciting destination that you’ll never forget.
While many customers praised the friendly and helpful staff, there were numerous complaints about rude service and unprofessional behavior from certain employees.
Cleanliness
The cleanliness of the hotel rooms received mixed reviews, with some guests noting excellent conditions while others reported unsanitary issues.
Casino Experience
The casino atmosphere was generally enjoyable, but many customers expressed dissatisfaction with tight slot machines and poor payouts.
Dining Options
Guests appreciated the variety of dining options, but some were disappointed by the quality of food and limited availability of certain restaurants.
Parking and Security
There were significant concerns regarding parking security, with reports of vehicle break-ins and inadequate security measures.
SW
sybil wilke
2 days ago
1.0
EVERY dollar I put into their slots I LOST- DO NOT RECOMMEND. You have to lost at least $1000 to get maybe $5 of promotional thanks.
MM
Michael Murray
3 days ago
5.0
Had a great experience relaxing, Gambling and eating. All the staff were helpful, and friendly. The building and property are well kept,it's an overall nice place! And the casino is open 24 hours a day except it closes from 5am to 6am Wednesdays. Also plenty of parking.
AC
Angel Collazo
5 days ago
5.0
Although I went on a two night trip, and was raining all the time, the stay was great. Rooms are very clean and quiet. The reception desk staff were very helpful. The casino is great. Food is very good, although not much selection.
NP
Nancy Phillips
Nov 9, 2025
1.0
The TV had no guide. We didn't know what was on TV. The room really smelled bad. The place was really run down. We don't have a cell phone so we couldn't get the giveaway. That wasn't fair after all the money I put in the slot machine. The pillows were so big and hard, I couldn't sleep because I am a stomach sleeper. The poker chips were two dollars each instead of one. They had hardly any card games. The cinnamon roll in the breakfast restaurant was so stale and hard, I couldn't cut it with a knive. Everything in the cold case was $7.00 each. That's too much. The thermostat in our room was hard to adjust. They said on the website that the rooms would be made up and towels supplied. They weren't. The slots were tight. Nobody in our group won a hand-pay. I will never be back. I go to a different casino almost every month and this is the worst one I've every been to.
SC
Shawnell Colson
Oct 20, 2025
4.0
We didn’t stay over night so can’t rate hotel side. But we had a good time at this casino last night. Plenty of machines to choose from, seem to be paying out as well for others and the atmosphere was inviting with self serve beverage station. However, there is a down side on service from Asia noodles restaurant and the security. I ordered online while playing Crab Rangoon and Shrimp Fried Rice. The rice was delicious but the Crab Rangoon tasted old and was over cooked. Secondly, we spent $500 bucks in there last night and wasn’t able to park our semi truck and rest. They had plenty of open lot space in the back near hotel. Plus security earlier told us we could park there. We were told to leave by a different security after we had spent our money. Had we known this a head of time we wouldn’t have choose this place. To spend our money.
Frequently Asked Questions About River City Casino Hotel
What are the operating hours of River City Casino Hotel?
River City Casino Hotel is open 24 hours every day of the week, except on Wednesdays when it briefly closes from 5:00 AM to 6:00 AM.
Does River City Casino Hotel offer accessible facilities?
Yes, the hotel provides accessible parking and elevators to accommodate guests with mobility needs.
Is there free Wi-Fi available at River City Casino Hotel?
Yes, free Wi-Fi is available throughout the property, including public areas and internet terminals.
What dining options are available at River City Casino Hotel?
There are seven award-winning restaurants on-site, featuring a variety of cuisines, and table service is available.
Is parking available at River City Casino Hotel and is it free?
Yes, the hotel offers free self-parking to guests with accessible parking available as well.
Does River City Casino Hotel provide an airport shuttle service?
Yes, an airport shuttle is available upon request to assist guests with transportation needs.
Are pets allowed at River City Casino Hotel?
No, pets including cats and dogs are not allowed at the hotel.
What nearby dining and entertainment options are around River City Casino Hotel?
Nearby you can visit Judy's Velvet Lounge for cocktails, 1904 Steak House for steaks, and The Beerhouse for American fare and beer. For entertainment, the River City VIP Club and Traxx the Nightclub offer lively nightlife experiences.
Are there any notable nearby outdoor attractions near River City Casino Hotel?
Yes, guests can explore the Confluence of the Mississippi River and River des Peres park and the Mississippi River Greenway hiking trail, both offering scenic outdoor experiences along the river.
Where can guests shop for gifts or essentials near River City Casino Hotel?
ETC Gift Shop is nearby for gifts, and convenience stores like Circle K are also close for snacks and essentials.