Hoigaard's

3.9
189 reviews

About

Bicycle StoreSportswear StoreSki Shop
Whether you ski, snowboard, camp, paddle, hike, bike or in-line skate, Hoigaard's is the choice for performance gear and clothing.

Location

Hoigaard's
5425 Excelsior Blvd, St Louis Park, MN
55416, United States

Hours

Reviews

3.9
189 reviews
5 stars
119
4 stars
15
3 stars
9
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude or inattentive service.

Knowledgeable Staff

Many customers appreciated the expertise and knowledge of the staff, particularly in ski and outdoor gear.

Service Delays

Several reviews mentioned long wait times for services, particularly ski tuning and bike repairs.

Product Selection

Customers noted a good selection of outdoor gear, though some felt prices were higher than competitors.

Inconsistent Experiences

Customers reported varying experiences, with some feeling welcomed and others feeling ignored or uncomfortable.
  • SH
    Skye Hunt
    Oct 23, 2025
    1.0
    Worst in person customer service I've ever experienced. I waited in the back by the service shop (10/23/25 @2pm) and a man told me he would be right with me. He was busy and asked another employee to help and he asked "is there even a customer at the counter". He came to the counter not looking like he wanted to help me at all. I asked if he could help me pop the seal on the tread of a tire. He scoffed and looked very annoyed. He took the tire back and I asked for the plastic bag with the screws in it. He proceeded to throw the bag at me looking more annoyed. He took my tire in the back for about 30 seconds came back and said there is nothing he can possibly do for me and to go else where. Never been treated so poorly in person. First and last time I will ever go here. My friends have spoken highly of this place and this was a complete let down.
  • MS
    mike shaw
    Sep 14, 2025
    5.0
    I recently shopped their big tent sale and when I got home I realized that an item that I bought was a little too small. I brought it back, hoping that it wasn’t an “all sales are final” situation, and they helped me out no questions asked! Impressed with the service.
  • JS
    Jacob Schoenbauer
    Sep 4, 2025
    5.0
    I brought my bike in thinking it was going to cost a bunch of money to repair it. The staff was super friendly and found out it was a simple fix. They were super knowledgeable and patient. I don’t review often but with this great service I will be coming back.
  • RT
    Rick Trenary
    Nov 13, 2023
    5.0
    Great shop, very knowledgeable and friendly staff!
  • GH
    Glen Helgeson
    Feb 25, 2023
    2.0
    I’ve tried to support my local retail store but Hoigaards makes it hard for me to do that. I tried to buy a back pack at the store with cash they told me, “we don’t take cash anymore” Then I asked if they take Apple Pay, they said “no, we don’t take Apple Pay” It doesn’t sound like they really care about my business. I had to waste an hour of my time drive home and back to get my credit card. I’ll buy from somewhere else next time.

Frequently Asked Questions About Hoigaard's

What types of outdoor activities does Hoigaard's provide gear and clothing for?

Hoigaard's offers performance gear and clothing for skiing, snowboarding, camping, paddling, hiking, biking, and in-line skating.

What are the regular store hours for Hoigaard's?

Hoigaard's is open Monday to Friday from 10:30 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.