Hoigaard's

Reviews

• SH

  Skye Hunt

  Oct 23, 2025
  1.0
  Worst in person customer service I've ever experienced. I waited in the back by the service shop (10/23/25 @2pm) and a man told me he would be right with me. He was busy and asked another employee to help and he asked "is there even a customer at the counter". He came to the counter not looking like he wanted to help me at all. I asked if he could help me pop the seal on the tread of a tire. He scoffed and looked very annoyed. He took the tire back and I asked for the plastic bag with the screws in it. He proceeded to throw the bag at me looking more annoyed. He took my tire in the back for about 30 seconds came back and said there is nothing he can possibly do for me and to go else where. Never been treated so poorly in person. First and last time I will ever go here. My friends have spoken highly of this place and this was a complete let down.
• MS

  mike shaw

  Sep 14, 2025
  5.0
  I recently shopped their big tent sale and when I got home I realized that an item that I bought was a little too small. I brought it back, hoping that it wasn’t an “all sales are final” situation, and they helped me out no questions asked! Impressed with the service.
• JS

  Jacob Schoenbauer

  Sep 4, 2025
  5.0
  I brought my bike in thinking it was going to cost a bunch of money to repair it. The staff was super friendly and found out it was a simple fix. They were super knowledgeable and patient. I don’t review often but with this great service I will be coming back.
• RT

  Rick Trenary

  Nov 13, 2023
  5.0
  Great shop, very knowledgeable and friendly staff!
• GH

  Glen Helgeson

  Feb 25, 2023
  2.0
  I’ve tried to support my local retail store but Hoigaards makes it hard for me to do that. I tried to buy a back pack at the store with cash they told me, “we don’t take cash anymore” Then I asked if they take Apple Pay, they said “no, we don’t take Apple Pay” It doesn’t sound like they really care about my business. I had to waste an hour of my time drive home and back to get my credit card. I’ll buy from somewhere else next time.

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