Hoigaard's

3.9
193 reviews

About

Bicycle StoreSportswear StoreSki ShopVail Mountain Resorts
Whether you ski, snowboard, camp, paddle, hike, bike or in-line skate, Hoigaard's is the choice for performance gear and clothing.

Location

Hoigaard's
5425 Excelsior Blvd, St Louis Park, MN
55416, United States

Hours

Reviews

3.9
193 reviews
5 stars
119
4 stars
17
3 stars
9
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the knowledgeable and friendly staff, others reported rude interactions and long wait times.

Product Knowledge

Many reviews highlighted the staff's expertise and ability to provide helpful advice on products, particularly in the ski and bike departments.

Service Efficiency

Customers expressed frustration with slow service and long wait times for repairs and assistance, impacting their overall experience.

Store Environment

The store is generally well-regarded for its selection and organization, but some customers noted a lack of engagement from staff.
  • CC
    Cody Carlson
    2 days ago
    1.0
    I went here to buy skis and ski boots and I’m very disappointed. I’m a beginner and only rented in the past, so I figured some of the sizing was going to be different. However, after my experience and doing research on my own, I’m never going back. The sales person, Michael, has no idea what he is talking about and only cared about selling me an incredibly expensive boot that didn’t even fit. I should have trusted my gut when he wouldn’t listen to me that it is too tight. My rentals were a 29-30 mondo, and he put me in a 27.5 despite me telling him it’s too tight. Next, the flex rating of my boot is 120, which is for “expert skiers” since it’s more stiff. I should have had a boot closer to 100 based on this (medium stiffness) for intermediate skier. I no longer trust that this team has any idea what they are talking about and they are just trying to sell you the most expensive products possible. Never going back
  • RF
    Ryan Fletcher
    Jan 3, 2026
    1.0
    My wife and I came in to buy boots. Both my wife and I found boots we liked, but had to leave as our kids were expiring. We asked and were told they were put on hold. I just came back less than 24 hours later and the boots were nowhere to be found. Guy spent 25 minutes trying to find them and couldn’t find either mine or my wifes.
  • CP
    Charlie Penn
    Jan 2, 2026
    4.0
    Came in for skate sharpening, a service that Hoigaard’s does not offer. That said, the lady at the front desk was very courteous and mentioned the rec center down the street as an alternative. Very helpful!
  • EJ
    Erik Jon
    Dec 6, 2025
    4.0
    Informative, friendly, and helpful service. Stopped in at 10am on Saturday morning and was out by 10:30. Mew skis for the trail!
  • SH
    Skye Hunt
    Oct 23, 2025
    1.0
    Worst in person customer service I've ever experienced. I waited in the back by the service shop (10/23/25 @2pm) and a man told me he would be right with me. He was busy and asked another employee to help and he asked "is there even a customer at the counter". He came to the counter not looking like he wanted to help me at all. I asked if he could help me pop the seal on the tread of a tire. He scoffed and looked very annoyed. He took the tire back and I asked for the plastic bag with the screws in it. He proceeded to throw the bag at me looking more annoyed. He took my tire in the back for about 30 seconds came back and said there is nothing he can possibly do for me and to go else where. Never been treated so poorly in person. First and last time I will ever go here. My friends have spoken highly of this place and this was a complete let down.

Frequently Asked Questions About Hoigaard's

What types of outdoor activities does Hoigaard's provide gear and clothing for?

Hoigaard's offers performance gear and clothing for skiing, snowboarding, camping, paddling, hiking, biking, and in-line skating.

What are the regular store hours for Hoigaard's?

Hoigaard's is open Monday to Friday from 10:30 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 11:00 AM to 5:00 PM.