Business Details
About
Bicycle StoreBicycle Repair ShopBicycle Rental Service
Gateway Cycle is a friendly, full-service bike shop across from the popular Gateway Trail. We stock Trek and Electra bikes as well as a complete line of bike accessories and gear. Our expert service department repairs all brands of bikes and provides on the spot flat fixes and adjustments. Gateway Cycle was founded in 1992 with a focus on providing quality products and excellent customer service. Every new bike purchased comes with a free annual bike tune-up. Precision Fit Custom Bike Fitting. Bike Rentals. We want to be your local bike shop!
Location
Hours
Reviews
4.9
805 reviews
5 stars
781
4 stars
16
3 stars3
2 stars0
1 star5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff who go above and beyond to assist.
Expertise
The staff is recognized for their expertise and ability to provide valuable advice and solutions for various biking needs.
Service Quality
Many reviews highlight the high-quality service, including quick repairs and thorough bike maintenance.
Value for Money
Customers appreciate the fair pricing and value-added services, such as free annual tune-ups for bikes purchased from the shop.
Mixed Experiences
While most feedback is positive, a few customers reported issues with service quality and communication regarding bike availability.
- BWBarbara Weston2 days ago5.0I have purchased many bikes from Gateway through the years, including bikes for my children. I even transitioned to an e-bike with their help. I have never been disappointed! I especially appreciate the yearly tune ups. I love that the service is fast! There have been times when I’ve had a problem on the way to a ride and I always feel confident if I stop at Gateway that they will get my bike up and running!!! There is definitely a reason they have been in business so long!!
- CMColleen McDonaldNov 9, 20255.0Very kind , willing to help , taking time .
- MYMr yanNov 3, 20255.0Knowledgeable, kind and very patient. Took the time to explain things and provide me with the best option. Highly recommend.
- MFMatthew FellandOct 25, 20255.0Thank you. Thank you, Troy. Thank you Gateway Cycle Team, sales, service and support. I am a needy customer. I appreciate Gateway’s attitude, enthusiasm, honesty, knowledge, patience, PRICES, and kindness. Every interaction I have ever had, has exceeded expectations. As a customer with $10,000.00+ in 2025 at Gateway Cycle, I vote with my voice and wallet. You are my shop now and next year. Today, I didn’t break one-hour & 45 minute power records and plenty of PR efforts because of some “minor😂” adjustments to a stock Trek bicycle. I believe in the work I put into myself, my abilities, my equipment and the knowledge that I am supported by my pals at the shop. Gateway Cycle and @TROY have helped me beyond words. I am deeply grateful to have y’all in the neighborhood. That said, the new tubes, tires, handlebar, frame wrap, SOFTWARE UPDATES🤣😬!!!, components, ENCOURAGEMENT and BELIEF from the Gateway team have greatly improved my riding experience. Thank you. -Matthew Felland
- SFStephen FryeOct 21, 20255.0Absolutely the best bike shop. They have gotten brake issues on my brand new bike fixed under warranty from Trek. The free annual bike tune ups are worth the purchase through Gateway Cycle, saving $100.00 a year or more. Highly recommend and great customer service.
Frequently Asked Questions About Gateway Cycle
What types of bikes does Gateway Cycle stock?
Gateway Cycle stocks Trek and Electra bikes along with a complete line of bike accessories and gear.
Does Gateway Cycle offer bike repair services?
Yes, Gateway Cycle's expert service department repairs all brands of bikes and provides on the spot flat fixes and adjustments.
Are there any benefits included when purchasing a new bike at Gateway Cycle?
Every new bike purchased includes a free annual bike tune-up at Gateway Cycle.
Does Gateway Cycle provide bike rentals?
Yes, Gateway Cycle offers bike rentals to customers.
What are the store hours for Gateway Cycle?
Gateway Cycle is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 12:00 PM to 4:00 PM.
Where is Gateway Cycle located?
Gateway Cycle is located at 6028 MN Hwy 36, Oakdale, MN 55128, USA.
What payment methods does Gateway Cycle accept?
Gateway Cycle accepts American Express, Cash, Discover, and Mastercard.
Is there a popular trail near Gateway Cycle for biking enthusiasts?
Yes, Gateway Cycle is located across from the popular Gateway Trail, an excellent spot for biking and outdoor activities.
Are there nearby places to grab coffee before or after visiting Gateway Cycle?
Yes, Caribou Coffee is nearby and offers a great spot to enjoy coffee or tea before or after your visit to Gateway Cycle.
Where can I find food options near Gateway Cycle?
Nearby dining options include Randys Gluten Free and Randy's Premier Pizza, perfect for grabbing a meal after visiting Gateway Cycle.