Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
467 reviews
5 stars
319
4 stars
80
3 stars
11
2 stars
12
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.
Product Selection
The store offers a good variety of outdoor gear and apparel, although some customers noted limited options in certain categories.
Pricing Concerns
Several reviews mentioned that prices are generally high, with some customers expressing frustration over perceived upselling and membership pressure.
Mixed Experiences
While many had positive experiences, there were notable complaints about poor service, particularly regarding staff availability and assistance.
Store Organization
Some customers found the store layout confusing and poorly organized, making it difficult to locate items.
- LMLuChin MischkeDec 27, 20255.0Todd in the Bike Shop is great! Super friendly and knowledgeable.
- ZDZachary DehnhoffDec 20, 20255.0An Autumn helped me find exactly what I needed within budget with an exuberant excellence that shone with excitement. Needless to say I havent experienced customer service so adequate I think ever. Then when I was in the backed up checkout line they hopped on register to help. Great selection, great customer service, great vibes.
- BBBillie Mae Bolden (Billie Bolden)Dec 15, 20255.0Wonderful! The staff was very helpful, kind and respectful. It was my first time there. I saw so many other things that I'm interested in. Even though I'm not a Camper; they have a variety of items that I wouldn't mind coming back to purchase!
- GJGayle JentzDec 13, 20251.0Don’t bring you 8 pound dachshund inside in a bag because you will be stopped by every shop person then stopped again at checkout to again explain their dog policy claiming that the won’t allow dogs because they serve food …? So does Lowe’s a block away and dogs are allowed to walk in there.. Do better REI,
- MBMary Beth BruflodtNov 30, 20255.0Great service. Ben specifically was also so helpful with helping me figure out purchasing a rack for my car and a kayak. REI has been great to work with.
Frequently Asked Questions About REI
What is REI known for?
REI specializes in quality outdoor gear and apparel, offering a 100% satisfaction guarantee and their own award-winning brand line for outdoor enthusiasts.
Where is the REI store located in Maple Grove?
The REI store is located at 11581 Fountains Drive, The Fountains, Maple Grove, MN 55369.
What are the REI Maple Grove store hours?
REI Maple Grove is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which payment methods does REI accept?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Can I shop in-store at the REI Maple Grove location?
Yes, REI Maple Grove offers in-store shopping but does not provide curbside pickup.
Does REI have an app for shopping on mobile devices?
Yes, REI has apps available for both Android and iOS platforms for convenient mobile shopping.
What outdoor brands can I find at REI Maple Grove?
At REI Maple Grove, you can find top brands such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Are there shoe stores near REI Maple Grove?
Yes, nearby shoe stores include Saucony, Chacos, and DSW Designer Shoe Warehouse, offering a variety of footwear options near REI.
What dining options are close to REI in Maple Grove?
Nearby dining establishments include Freddy's Frozen Custard & Steakburgers, Pizza Karma, Dickey's Barbecue Pit, Wonders Ice Cream, and Crumbl bakery, perfect for a meal before or after shopping at REI.
Are there any recreational or entertainment venues near REI Maple Grove?
Yes, nearby venues include the Venetian Waterpark, Holiday Inn & Suites Maple Grove NW Mpls-Arbor Lks with a water park and gym, Title Boxing Club gym, and the REVEAL Rooftop Bar and Lounge for socializing.