REI

4.5
1579 reviews

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupAvailable

Location

REI
750 W American Blvd, Bloomington, MN
55420, United States

Hours

Reviews

4.5
1,579 reviews
5 stars
1,180
4 stars
213
3 stars
53
2 stars
36
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and friendly staff, highlighting their helpfulness in finding products and providing assistance.

Checkout Experience

Several reviews mentioned long wait times at checkout, indicating a need for improved efficiency in processing transactions.

Product Quality

While some customers appreciated the quality of REI's own branded gear, others expressed dissatisfaction with the pricing and quality of certain items.

Membership Value

Customers noted the benefits of the co-op membership, including discounts and rewards, but some felt that the overall value has diminished over time.

Shipping Issues

Numerous complaints were made regarding poor online order fulfillment and shipping delays, particularly with the service used for deliveries.
  • DR
    Dane Rauschenberg
    2 days ago
    5.0
    Not too shabby! I mean, not everything is ever going to be perfect so there’s no reason to be rude just because you are semi anonymous. So go here and see for yourself if you like it. Sometimes we have bad days and shouldn’t try to close a business because of a small snafu. I mean, I could be super specific and tell you who I worked with and what great service I had, or what wonderful food I was able to have, but that stuff changes day-to-day and we all need to realize that and stop being so snarky to people simply because we have the power to do so with a super computer in our hand. That’s why I am making sure to leave good reviews on places so that the world can maybe be a nicer place. We all need it.
  • AB
    Autumn Barber
    2 days ago
    3.0
    They have a very wide selection of stuff - pretty expensive but I assume the quality makes up for it. The floor employees, specifically in the shoe department are overbearing and honestly kind of annoying. One of them spent 15 minutes trying to convince my husband he absolutely NEEDED the credit card and membership that we wouldn't use. Tell your employees it's okay to take no for an answer or read the room a little, definitely left a poor taste in our mouth
  • AG
    Alex Green
    Nov 16, 2025
    1.0
    Rude, pretentious, and blatantly discriminatory. If you don’t fit their preferred demographic, they’ll treat you with zero respect.
  • AS
    Andrea Sand
    Nov 9, 2025
    2.0
    This is a joke store. The employees get upset if you misgender them but they're more than allowed to do the same to you and you're not allowed to be upset with them? Unserious people work here.
  • AC
    Ash C
    Oct 28, 2025
    1.0
    Gosh, I love REI but geez Louise. 10 mins waiting in line with only one register open and 5 people (yes, 5!) behind the counter talking. I had to leave my merchandise behind because the 10 min line was not moving and I needed to get to work.

Frequently Asked Questions About REI

What types of products does REI Bloomington offer?

REI Bloomington offers a wide range of outdoor gear and clothing, including camping, cycling, climbing, skiing, and children's apparel. They carry brands like The North Face, Patagonia, and Columbia, alongside their own award-winning REI brand.

What are the store hours for REI Bloomington?

REI Bloomington is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.