Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Okemos is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional bike fit services through Trek Precision Fit.
Location
Hours
Reviews
4.9
305 reviews
5 stars
292
4 stars
5
3 stars1
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and genuinely helpful, often going above and beyond to assist.
Expertise
The staff demonstrated a high level of expertise in cycling, providing thorough answers to customer questions and offering tailored recommendations.
Repair Quality
Many reviews highlighted the quality and efficiency of bike repairs, with customers expressing satisfaction with the service provided.
Welcoming Atmosphere
The store was noted for its welcoming environment, making customers feel comfortable and valued during their visits.
Product Selection
Customers appreciated the wide selection of bikes and accessories available, often finding exactly what they needed.
- CYCharles YostOct 27, 20255.0World Class Customer Service at its finest which includes researching a new E-Bike, fixing and tuning your existing bicycle or purchasing a new bike! Very knowledgeable and trustworthy staff! Couldn’t be happier with repairing my 25 year old Gary Fisherr Mountain Bike! Riding and operating better than new with the technician tire and gearing upgrades! Highly recommended! You wouldn’t be disappointed!!
- KMKris MccorkleOct 19, 20255.0Quality work,fast turn around, and very friendly to all. Great experience and customer service
- DHDavid HendrixOct 3, 20255.0I worked with them on a warranty replacement for my older Trek Navigator 2.0 and they were extremely helpful and friendly throughout the whole process. They went way above and beyond to not only track down my info but also made the replacement seamless and way faster than I expected. I will be recommending them and Trek for this outstanding experience. Thank you for all you do!
- ZAZahraa ALSep 11, 20255.0I had an amazing experience at Trek Bicycle in Okemos! The staff were incredibly helpful, knowledgeable, and genuinely nice. They took the time to answer all my questions and made sure I left feeling confident about my bike and gear. It’s so refreshing to be treated with such care and attention. Highly recommend this store to anyone looking for excellent service and a welcoming atmosphere!
- EHEric HarderAug 29, 20255.0Friendly had time to answer my questions
Frequently Asked Questions About Trek Bicycle Okemos
What products and services does Trek Bicycle Okemos offer?
Trek Bicycle Okemos offers the latest products from Trek and Bontrager, bike service and tune-ups for all brands, and professional bike fit services through Trek Precision Fit.
Where is Trek Bicycle Okemos located?
It is located at 2243 W Grand River Ave, Okemos, MI 48864, USA.
What are the operating hours of Trek Bicycle Okemos?
The store is open Tuesday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and closed on Mondays and Sundays.
How can I contact Trek Bicycle Okemos by phone or email?
You can call them at +1 517-855-2233 or email okemos@trekbikes.com.
What payment methods are accepted at Trek Bicycle Okemos?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I find other bicycle stores near Trek Bicycle Okemos?
Yes, American Cycle & Fitness - The Trek Bicycle Stores of Michigan is nearby, offering additional bicycle shopping options.
Are there any pet stores close to Trek Bicycle Okemos?
Yes, nearby pet stores include Feeders Pet Supply, Feeders Pet Supply Pet Wash, Soldan's Pet Supplies, and The Goodest Boy, which you can visit before or after your bike trip.
What nearby recreational spots can I visit around Trek Bicycle Okemos?
Cedar Bend Heights Neighborhood Park is nearby, providing a great spot to relax or ride your bike after visiting the store.
Does Trek Bicycle Okemos offer bike fitting services?
Yes, they provide professional bike fit services through Trek Precision Fit to ensure optimal comfort and performance.
Where can I find more information or shop online for Trek Bicycle Okemos products?
Visit their website at https://trekbikes.com/us/en_US/retail/okemos/ for more information and online shopping.