Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.6
563 reviews
5 stars
442
4 stars
70
3 stars
13
2 stars8
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are frequently described as friendly, knowledgeable, and willing to help, with many customers praising individual associates for going above and beyond.
Product Selection
The store offers a wide variety of high-quality outdoor gear and apparel, appealing to many customers looking for specific items.
Mixed Experiences
While many reviews highlight excellent service, there are notable complaints about rude staff and poor customer service in certain instances.
Membership Benefits
Customers appreciate the perks of membership, including discounts and a favorable return policy, which many feel justify the membership fee.
Store Environment
Some customers report issues with store organization and staff availability, leading to frustration during shopping experiences.
- GRGary RiemerOct 19, 20255.0I recently brought back a patagonia mens jacket with defective down in 3 areas. Mike the sales associate, was EXTREMELY cooperative in assisting me for a replacement, even though I was not a Rei member on this purchase and the deadline for a free replacement lapsed. He 'bent over' backwards to help me, culminating in a very satisfactory resolution of another new jacket at no charge. Now I am a member with and will be doing much of my shopping here.
- IIIsraelAug 29, 20255.0Friendly staff, willing to help
- CHChris HoffmanAug 19, 20255.0John is great! Helped me get some new boots for my honeymoon to Norway. Extremely knowledgeable. Gear guru for sure. Lucky to have gotten help from him all while he was helping another customer too. Thanks John!!
- CTC TAug 18, 20251.0Rude. Unhelpful staff.
- DMDave MoosekianAug 5, 20255.0Lots of selection and quality gear. I enjoy shopping here. Everything you can think of for hiking.
Frequently Asked Questions About REI
What are REI Northville's store hours?
REI Northville is open Monday to Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is REI Northville located?
REI Northville is located at 17559 Haggerty Rd, Northville, MI 48168, USA.
Does REI Northville offer curbside or in-store pickup services?
Yes, REI Northville offers both in-store pickup and curbside pickup services for your convenience.
Which outdoor gear brands are available at REI Northville?
REI Northville carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What types of products and services are offered at REI Northville?
REI Northville offers a wide range of outdoor recreational equipment, including camping gear, bicycles, clothing, ski and snowboard equipment, and bicycle repair services.
What payment options does REI Northville accept?
REI Northville accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa payments.
Is REI Northville wheelchair accessible?
Yes, REI Northville provides wheelchair accessible entrances and parking for customers with accessibility needs.
What nearby food options are available near REI Northville?
Near REI Northville, you can enjoy meals at Papa Vino's Italian Kitchen and SNOWFOX, both restaurants located close by for convenient dining before or after your visit.
Are there nearby stores to REI Northville for additional shopping needs?
Yes, nearby shopping options include Chacos and Saucony for shoes, Michaels for arts and crafts, and Northville Village Center Shopping Center for a variety of shops.
What nearby services can customers access around REI Northville?
Near REI Northville, customers can find key and locksmith services at KeyMe Locksmiths and minuteKEY, as well as financial services like Western Union and Coinme ATM and currency exchange.