Hollywood Casino Greektown

4.0
16846 reviews
Slot machines at Hollywood Casino at Greektown

About

CasinoPenn National Gaming
Located in the heart of downtown Detroit in the historic Greektown district, No matter what you want to play, we’ve got your game. From slot machines and table games to live poker, our downtown Detroit casino offers 100,000 square feet of exciting, action-packed choices. Maybe you want to try your luck on some of your favorite card games? Our selection of table games is second to none anywhere in Michigan.

Details

  • RestroomAvailable
  • Valet parkingAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Hollywood Casino Greektown
1211 Chrysler Drive, Detroit, MI
48226, United States

Hours

Reviews

4.0
16,846 reviews
5 stars
8,444
4 stars
3,810
3 stars
2,181
2 stars
853
1 star
1,558

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted issues with dirty rooms, unclean bathrooms, and inadequate housekeeping.

Customer Service

Mixed feedback on customer service; while some staff were praised for being friendly and helpful, many customers reported rude and unprofessional behavior.

Room Quality

Guests frequently mentioned problems with room conditions, including unpleasant odors, broken amenities, and overall lack of cleanliness.

Location

The casino's location received positive remarks, particularly its convenience for events and nearby attractions.

Wait Times

Several customers expressed frustration with long wait times for check-in and service, particularly during peak hours.
  • CN
    Cody Nyera
    3 days ago
    4.0
    Good selection of slot machines and everything was clean and well maintained. The staff provided great service and the atmosphere was nice and enjoyable. Even though I didn’t win any money, I still had a good time and would definitely come back.
  • JM
    Joel Morris
    Jan 6, 2026
    1.0
    My wife and I have stayed at this location. Several times since it opened and we are locals as well as tens of thousands of dollars. We stayed the night after Christmas. This year and ended up getting kicked out.Because our neighbor complained that the t v was too loud. I was so shocked the t v was not loud.We were just relaxing like, we always have.I tried to speak to a manager.They refused to talk to us.And kicked us out four hours after checking in.Because the t v was too loud. I've tried contacting corporate or getting ahold of the property manager and no one will speak to me and I'm just extremely shocked. And had to share that this happened to us. I guess we'll never be going there again.After the way we were treated
  • MP
    Mike P
    Dec 30, 2025
    1.0
    I spent the last 2 hours in circles with their AI chat bots. Our room was mid, lots of broken things such as the sink and fridge. The casino experience was horrible and the most noteworthy. Harassed by bartenders, waiting over 30 min for assistance on a slot that miss fed a deposit (had to flag down staff), harassed in the social club until we tipped $20 on a $5 tab. Paid $40 for late check out and still got a knock on the door 2 hours before we needed to leave. Workers we spoke with were checked out. I have been visiting this ‘property’ since it opened and can honestly say Penn and Hollywood ltd destroyed it. Go to mgm where they will actually respect you.
  • NN
    NLT NLT
    Dec 29, 2025
    1.0
    I pulled back the sheets on my bed to see a huge stain and possibly a bed bug. They gave us a new room but the experience was horrible and I had to throw away the clothes I wore in the bed (I had laid in the bed for a few hours before I realized the stain) I can't understand how this bed was made with this huge stain .how did housekeeping not see this??? They certainly didnt pay attention to detail and I can assume the entire room was not properly cleaned.
  • MT
    Mindy T
    Dec 29, 2025
    3.0
    The rooms aren’t very clean. For a hotel like this I expect it to be spotless. I’ve stayed here 3 different occasions and each time there were some dirty spots. Shower had small strands of hair, dirt coming off the inside of shower door when the water hits it. There were water spots on the bathroom doors. The sink had dirt underneath the counter and faucet. They need to do a better job with details and deep cleaning. I was never able to connect my Netflix to the TV with my mobile devices. They do not have many dining options for breakfast and lunch in the hotel. One Dunkin’ Donuts for breakfast and 1 sports bar for lunch. One time only 1 elevator out of 4 was working and we waited over 1/2 hour. I do enjoy the spacious room and nice view. Fitness center is adequate.

Frequently Asked Questions About Hollywood Casino Greektown

Where is Hollywood Casino Greektown located?

It is located at 1211 Chrysler Drive, Detroit, MI 48226, in the historic Greektown district.

What types of gaming options are available at Hollywood Casino Greektown?

The casino offers a wide variety including slot machines, table games, and live poker with one of Michigan's best table game selections.