At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
30 people in line. One cashier. Dozens of staff members walking around doing nothing.
RA
Russell Allen
Nov 19, 2025
5.0
Janet was exceptionally helpful while I was searching for my first pair of mountaineering boots! She was very patient during the process (despite me embarrassingly sending her to find a pair of boots the store did not carry) and provided insight related to fitting and crampon compatibility. Other staff members were pleasant and frequently checked in with me to answer any questions, or help find products. Overall a very positive experience!
TS
Tyson Springer
Oct 28, 2025
1.0
Brought my snowboard in for service and they charged me $80 and gave it back the same way i drop it off, didn't do a thing i asked, don't waste your time, support a small local shop instead.
RO
Robbie O'Loughlin
Oct 13, 2025
5.0
Friendly, helpful, and knowledgeable staff!
MC
Michael Carlton
Oct 10, 2025
1.0
Pretty sure there's something between being accosted by salespeople and being completely ignored. Apparently, invisibility is my super power.
What types of outdoor gear and clothing does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand as well as popular brands like The North Face, Patagonia, and Columbia.
Where is REI located in Westbrook, ME?
REI is located at 90 Rock Row, Suite 100, Westbrook, ME 04092, USA.
What are the store hours for REI in Westbrook?
REI is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does REI accept credit and debit cards as payment?
Yes, REI accepts American Express, Mastercard, Visa, as well as debit card and mobile NFC payments.
Is REI accessible for customers with disabilities?
Yes, REI has wheelchair accessible entrances and parking lot free of charge for customers with disabilities.
Does REI offer bicycle repair services on-site?
Yes, REI offers on-site bicycle repair services to customers.
Can I pick up my online orders in-store at REI Westbrook?
Yes, REI provides in-store pickup services for online orders.
Are there any nearby restaurants I can visit after shopping at REI?
Yes, nearby dining options include Swings & Scoops ice cream shop, Cowboys Bar and Grill, Firehouse Subs sandwich shop, and Cowbell Rock Row restaurant and bar.
Where can I find grocery stores near REI in Westbrook?
Market Basket supermarket and grocery store is located nearby for your shopping convenience.
Are there other outdoor or sporting goods stores close to REI at Rock Row?
REI itself is located at Rock Row, a shopping center with various retailers; nearby you can also find specialty stores such as Namco Pools for outdoor furniture and gear.