Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Waldorf is your destination for the latest gear from Trek and Bontrager, service ad tune-ups for abikes of any brand, and professional fit services through Trek Precision Fit.
Location
Hours
Reviews
4.8
569 reviews
5 stars
507
4 stars
32
3 stars6
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service and support.
Expertise
Many reviews highlight the staff's expertise in bike repairs and product knowledge, with specific mentions of staff members going above and beyond to assist customers.
Mixed Experiences
While most feedback is positive, there are isolated incidents of poor service or unhelpful staff, indicating variability in customer experiences.
Repair Services
The shop is recognized for its efficient and thorough repair services, although some customers reported delays or dissatisfaction with repair recommendations.
Product Selection
Customers appreciate the wide selection of bikes and accessories available, though some noted that prices can be on the higher side.
- KSKevin Solon4 days ago5.0I purchased online a ( Trek Precaliber 16 ) for my 4yo grandson for Christmas. It was delivered to my daughters house and when she tried to put the training wheels on they would not stay. I just had hand surgery so I wasn't much help. I took it to the store and Jesse and Lane fixed the wheels and the handle bars within minutes. They refused to charge me anything. AMAZING CUSTOMER SERVICE!!! Thank You!!!
- PGPhil GastiloDec 25, 20255.0I had TREK Waldorf build a couple of YFoils and they came out like brand new. Staff was very helpful in finding parts and know their products. Will certainly go to them again for another bike build.
- CMCiro MinopoliDec 5, 20255.0purchased a Trek FX 3. All my questions were answered.
- WFWarren FenwickOct 10, 20255.0Liz was very courteous and professional. She provided excellent service on changing out a damaged inner tube in my rear 26-inch mountain bike tire.
- DCDry CoconutOct 7, 20255.0I Recently purchased carbon wheelset had it installed at Trek Waldorf. Very familiar with the store and most of the staff, each time I've been in the store everyone from Liz , Mike and of course Jesse are very Knowledgeable and diligent. However, Jesse did an outstanding job installing my new wheels and tires. The bike actually feels good and looks good. Highly recommend this location for service.
Frequently Asked Questions About Trek Bicycle Waldorf
What is Trek Bicycle Waldorf known for?
Trek Bicycle Waldorf specializes in the latest bicycle gear from Trek and Bontrager, offers bike service and tune-ups for any brand, and provides professional fit services through Trek Precision Fit.
Where is Trek Bicycle Waldorf located?
It is located at 3200 Leonardtown Rd, Waldorf, MD 20601, USA.
What are the regular business hours of Trek Bicycle Waldorf?
They are open Monday to Friday from 11:00 AM to 6:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
How can I contact Trek Bicycle Waldorf?
You can call them at +1 301-637-0417 or email waldorf@trekbikes.com.
What payment options does Trek Bicycle Waldorf accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Waldorf have an online presence or website?
Yes, their website is https://www.trekbikes.com/us/en_US/retail/waldorf/ and they have a Facebook page at https://www.facebook.com/105405312569656.
Are there any other bicycle shops near Trek Bicycle Waldorf?
Yes, Bike Doctor of Waldorf and Bike Doctor Waldorf are nearby bicycle shops offering repair and maintenance services.
What dining options are close to Trek Bicycle Waldorf?
Nearby dining includes Double Eagle Tavern and Friendly Tavern & Liquors, which are local bars and pubs where customers can relax before or after visiting the bike shop.
Where can customers find automotive services near Trek Bicycle Waldorf?
Customers can visit nearby places like Prize Auto, AutoZone, Dominion Tire Company, and Classic Auto Body Repair for automotive sales, parts, and repairs.
Are there any recreational or sporting goods stores near Trek Bicycle Waldorf?
Yes, Beacon Surplus and Outdoor is nearby, offering sporting goods and clothing which might interest cyclists and outdoor enthusiasts visiting the area.