Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Waldorf is your destination for the latest gear from Trek and Bontrager, service ad tune-ups for abikes of any brand, and professional fit services through Trek Precision Fit.
Location
Hours
Reviews
4.8
566 reviews
5 stars
504
4 stars
32
3 stars6
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service experiences.
Expertise
Customers appreciate the staff's expertise in bike repairs and recommendations, often highlighting specific employees like Liz and Eric for their exceptional service.
Mixed Experiences
While many reviews are positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
Repair Services
The shop is recognized for its efficient and thorough bike repair services, with many customers expressing satisfaction with the quick turnaround and quality of work.
Product Knowledge
Customers noted the staff's ability to provide detailed information and guidance on bike purchases and repairs, enhancing the overall shopping experience.
- WFWarren FenwickOct 10, 20255.0Liz was very courteous and professional. She provided excellent service on changing out a damaged inner tube in my rear 26-inch mountain bike tire.
- DCDry CoconutOct 7, 20255.0I Recently purchased carbon wheelset had it installed at Trek Waldorf. Very familiar with the store and most of the staff, each time I've been in the store everyone from Liz , Mike and of course Jesse are very Knowledgeable and diligent. However, Jesse did an outstanding job installing my new wheels and tires. The bike actually feels good and looks good. Highly recommend this location for service.
- MMMichael MillerSep 21, 20255.0Very friendly and knowledgeable
- SSSunflowerSep 13, 20255.0My bike chain would not switch smoothly and the lady that worked there took care of the issue in less than five minutes and I'm riding smoothly. You're amazing. Thank you.
- SWSherry WelchAug 9, 20253.0They have bikes & equipment (over priced if you ask me). My husband asked 1 of the workers if they sold 4 inch tires & they said what's that? Do you have a picture? (They weren't kidding). Ummmm it's a BIKE SHOP how do you NOT know what 4 inch tires are 🤦♀️🤦♀️🤦♀️🤦♀️🤷♀️. I'll take my business somewhere else.
Frequently Asked Questions About Trek Bicycle Waldorf
What is Trek Bicycle Waldorf known for?
Trek Bicycle Waldorf specializes in the latest bicycle gear from Trek and Bontrager, offers bike service and tune-ups for any brand, and provides professional fit services through Trek Precision Fit.
Where is Trek Bicycle Waldorf located?
It is located at 3200 Leonardtown Rd, Waldorf, MD 20601, USA.
What are the regular business hours of Trek Bicycle Waldorf?
They are open Monday to Friday from 11:00 AM to 6:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
How can I contact Trek Bicycle Waldorf?
You can call them at +1 301-637-0417 or email waldorf@trekbikes.com.
What payment options does Trek Bicycle Waldorf accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Waldorf have an online presence or website?
Yes, their website is https://www.trekbikes.com/us/en_US/retail/waldorf/ and they have a Facebook page at https://www.facebook.com/105405312569656.
Are there any other bicycle shops near Trek Bicycle Waldorf?
Yes, Bike Doctor of Waldorf and Bike Doctor Waldorf are nearby bicycle shops offering repair and maintenance services.
What dining options are close to Trek Bicycle Waldorf?
Nearby dining includes Double Eagle Tavern and Friendly Tavern & Liquors, which are local bars and pubs where customers can relax before or after visiting the bike shop.
Where can customers find automotive services near Trek Bicycle Waldorf?
Customers can visit nearby places like Prize Auto, AutoZone, Dominion Tire Company, and Classic Auto Body Repair for automotive sales, parts, and repairs.
Are there any recreational or sporting goods stores near Trek Bicycle Waldorf?
Yes, Beacon Surplus and Outdoor is nearby, offering sporting goods and clothing which might interest cyclists and outdoor enthusiasts visiting the area.