Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Rockville is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and great local advice on where to ride in Montgomery County.
Location
Hours
Reviews
4.7
652 reviews
5 stars
579
4 stars
21
3 stars8
2 stars
11
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service throughout the buying and repair processes.
Product Knowledge
Customers appreciate the staff's expertise in bike selection and maintenance, often highlighting their ability to explain options clearly and provide tailored advice.
Service Efficiency
Many reviews commend the quick turnaround times for repairs and services, with several customers noting prompt service even during busy periods.
Mixed Experiences
While most feedback is positive, some customers reported issues with communication and service quality, particularly regarding repairs and product availability.
- BMBarneyandSandy Mann5 days ago5.0I had a great experience when I purchased, and then picked up my new bicycle. When I picked it up, there were a number of special items--Chris was patient and knowledgeable, especially in locating and finding an obscure axel adapter so I can tow my grandchild's kid's trailer.
- JJJohn5 days ago5.0These guys know Full Suspension MTB (rear in my case) repair. Trek USA had this Rockville location, on behalf of Trek USA, repair a EXTREMELY annoying squeaking issue on my 2020 Trek Slash 29 MTB that was NOT resolved by paying a Bethesda based, non-Trek Dealer of high-end mountain bikes. (belated) THANK YOU!!!!!
- ASAriel SzantoDec 30, 20255.0The best store in the DMV to shop for your cycling needs. Always clean always a welcoming feeling. 5 starts to Patty who is always there to help. Happy and blessed 2026.
- GGGerardo GermanDec 21, 20255.0I had an excellent experience at Trek Bike Store Rockville. The staff was outstanding—very knowledgeable, patient, and genuinely interested in helping me find the right bike. They walked me through different options, clearly explained the pros and cons of each, and made the entire process easy and enjoyable. Thanks to their guidance, I found exactly the bike I was looking for. Truly excellent service from start to finish. Highly recommended!
- JKJulian KimDec 3, 20255.0Oliver was absolutely fantastic from start to finish. He helped fix my sons bike with impressively fast service and went above and beyond to make sure everything was taken care of. His customer service was outstanding, patient with all my questions, extremely knowledgeable, and very clear when explaining what needed to be done. I really appreciated the prompt updates on the status of the bike and how kind he was throughout the entire process. It is rare to find someone who combines skill, professionalism, and genuine friendliness the way Oliver does. Trek Bikes is lucky to have him, and we will definitely be returning because of his excellent support!
Frequently Asked Questions About Trek Bicycle Rockville
What products can I find at Trek Bicycle Rockville?
You can find the latest products from Trek and Bontrager, including a wide range of bicycles and cycling accessories.
Does Trek Bicycle Rockville provide repair services?
Yes, they offer service and tune-ups for bikes of any brand, ensuring quality bicycle repair and maintenance.
Where is Trek Bicycle Rockville located?
Trek Bicycle Rockville is located at 5750 Fishers Lane Ste A, Rockville, MD 20852, USA.
What are the operating hours of Trek Bicycle Rockville?
The store is open Monday to Friday from 11:00 AM to 6:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment methods does Trek Bicycle Rockville accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Trek Bicycle Rockville?
You can reach them by phone at +1 301-424-0990 or email at rockville@trekbikes.com.
Where can I find more information about Trek Bicycle Rockville online?
Visit their website at https://www.trekbikes.com/us/en_US/retail/rockville/ or their Facebook page at https://www.facebook.com/TrekBicycleRockville.
Are there any restaurants near Trek Bicycle Rockville where I can eat before or after shopping?
Yes, nearby you can find Good Harvest (川天下 Chuan Tian Xia), Chuan Tian Xia, Hot Pot, Green Bamboo Asian Bistro, Subway, and Akagi Sushi Hibachi, offering a variety of dining options.
What fitness and wellness facilities are nearby Trek Bicycle Rockville?
Nearby fitness and wellness options include 9Round Fitness gym, Pilates Center of Rockville, and At Eaze Massage for relaxation and massage therapy.
Are there any beauty and hair salons close to Trek Bicycle Rockville?
Yes, the area features several salons including Star Hair Design, Perez Salon Studio, Symmetry Salon Studios Rockville, Sage & Sunflower Salon, Rae Baker Salon, Depth Salon, and Hair Couture By Maggie Kassimis.