At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
I spent $700 here yesterday, and returned today to pick up my item. Let me just say that I truly believe they are prejudice at this REI and I experienced the same treatment at the Columbia location. People of color please be aware that the energy is off at this store. Kerem and another bald, short, heavy set man treated me like absolute garbage here today. My husband and I are members of REI and were so disappointed. I was picking up a bike and was met with condescending, dismissive attitudes. So sad how rude people can be for no reason other than your appearance.
JH
Jeremy Harris
Apr 1, 2026
5.0
Great help and lots of options
MM
Michael
Mar 22, 2026
5.0
Shout out to the Sunday closing bike staff. I came in at what turned out to be 12min after closing, but since there were still folks checking out they took the time to put my bike up on a stand and fix an issue with the gears. Above and beyond the call of duty. Thanks
NS
Nintendo master S
Mar 17, 2026
4.0
Awesome bike mechanic he helped me find what I needed and show how to install thanks REI
MH
Mike Harkins
Mar 15, 2026
2.0
The parking situation is really annoying and makes me choose to take my business elsewhere.
REI offers quality outdoor gear, clothing, and equipment for activities like camping, biking, skiing, and rock climbing, featuring both their own award-winning brand and popular brands like The North Face, Patagonia, and Columbia.
Does REI provide any satisfaction guarantee on its products?
Yes, REI stands behind all their products with a 100% satisfaction guarantee.
What are the regular store hours for REI in North Bethesda?
REI is open Monday through Friday from 10:00 AM to 8:00 PM, Saturdays from 9:00 AM to 8:00 PM, and Sundays from 10:00 AM to 6:00 PM.
Does REI offer curbside pickup services?
Yes, REI offers curbside pickup services for customer convenience.
What payment options are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, PayPal, and Visa.
Is REI wheelchair accessible?
Yes, REI has a wheelchair accessible entrance and wheelchair accessible parking available.
Are there nearby restaurants where I can dine before or after visiting REI?
Yes, nearby restaurants include Hello Betty, Bouboulina, and Melina Greek Restaurant which you can visit for a meal before or after shopping at REI.
Can I find lodging near REI if I am visiting from out of town?
Yes, the Canopy by Hilton Washington DC Bethesda North hotel is located nearby, providing convenient lodging options for visitors to REI.
Are there other shoe stores near REI where I could compare options?
Yes, nearby shoe stores include Chacos and Saucony, offering additional footwear options close to REI.
Is there parking available at REI or nearby for visitors with a car?
REI has onsite parking and there are also street and garage paid parking options available nearby for customer convenience.
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