Business Details
About
Bicycle StoreBicycle Repair Shop
Trek Bicycle Ellicott City is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to find the perfect road, city, mountain, kids', or electric bike to fit your riding style.
We’re proud to serve the greater Baltimore area, where we’re lucky to be near some awesome places to ride, like the NCR Trail, C&O Canal, Lock Raven Reservoir, and more. Our team is passionate about getting more people on bikes, which is why we support organizations like NICA and Baltimore Youth Cycling.
Whatever your experience level and however you like to ride, we welcome you to stop by our bike shop, say hi, and see what we have to offer. We can’t wait to ride with you!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.7
368 reviews
5 stars
332
4 stars
10
3 stars2
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individual employees providing exceptional service.
Repair Services
The repair services received positive feedback for quick turnaround times and effective problem-solving, although there were some complaints about overcharging and service quality.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers make informed decisions without feeling pressured to buy.
Mixed Experiences
While many reviews highlighted great experiences, some customers reported being ignored or receiving poor service, indicating inconsistency in customer care.
Store Environment
The store was frequently described as clean, well-stocked, and inviting, contributing to a positive shopping experience.
- AKAayush KubavatOct 29, 20255.0Great color options for the bike, but even better service from the staff (shoutout to Abraham!) I had a much better experience here than local bike shops.
- ALAndy LoweOct 28, 20255.0I brought my 1992 Cannondale M500 over for a missing front wheel quick release skewer. The technician quickly found a replacement, installed it, adjusted the brakes and ran tests. All done in minutes. I pulled out a credit card to make payment. Surprise! The friendly fellow declined. It definitely made my day. I promised myself to return to the store for the next purchase. My heartfelt thanks to the guys. Update: I was having the ancient bike serviced before passing it onto my son in Brooklyn. Now my son happily commutes on the bike to work 5 days a week.
- NCNicolas CattOct 22, 20255.0Tobias has helped me over and over again! Today, he was a saint! I have a race coming up and he helped me big time! These guys TRULY are the best! Tobias will truly help customers, will do what’s best for you and I couldn’t be happier with him and this shop! Highly highly recommend! Thank you Tobias!
- JCJ CSep 19, 20251.0Brought in a bike I bought from online website which is not Trek brand for a simple question. Dude name Jake immediately went on and said “ why did you buy this you should’ve bought the Trek Fuel, I would’ve given you a better deal”. And went on and made remarks about my bike “ well I think it’s a gimmick” etc etc. Seriously? Totally unprofessional and unnecessary. I understand you gotta sell and meet your quota for your corporate lords but learn how to treat customers right first. Huge turnoff.
- SFSara FoxSep 16, 20255.0Abraham was amazing! He was so patient with my son and I when we came in to purchase a new bike. He answered all of our questions, gave us great advice about how to select the best bike for our needs, and even took the time to put all of the accessories we bought on the bike. As soon as we got home, my son was so excited to ride around the neighborhood on his new wheels. We had such a great experience and hopefully we will be back in a few years when he outgrows his new bike. We also love the program that allows us to save on new bikes as he grows. Thanks for a great and easy experience, Abraham!
Frequently Asked Questions About Trek Bicycle Ellicott City
What types of bicycles can I find at Trek Bicycle Ellicott City?
You can find road, city, mountain, kids', and electric bikes tailored to your riding style at Trek Bicycle Ellicott City.
Does Trek Bicycle Ellicott City offer bike repair and maintenance services?
Yes, they provide service and tune-ups for bikes of any brand.
What are the store hours for Trek Bicycle Ellicott City during the week?
The store is open Monday through Friday from 11:00 AM to 6:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 12:00 PM to 5:00 PM.
What payment methods are accepted at Trek Bicycle Ellicott City?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Trek Bicycle Ellicott City offer in-store and curbside pickup options?
Yes, both in-store shopping and curbside pickup are available.
Is there a restroom available at Trek Bicycle Ellicott City?
Yes, there is a unisex restroom available for customers.
How can I contact Trek Bicycle Ellicott City for inquiries or appointments?
You can call them at +1 410-461-7878 or email at ellicottcity@trekbikes.com.
What nearby trails and outdoor locations are ideal for riding near Trek Bicycle Ellicott City?
Nearby great riding spots include the NCR Trail, C&O Canal, and Lock Raven Reservoir, which are popular for cycling.
Are there any nearby bike rental places if I want to try cycling before buying a bike?
Yes, Race Pace Bicycles nearby offers bike rentals, perfect for trying out cycling in the area.
Can I grab a meal or snack near Trek Bicycle Ellicott City before or after my visit?
Absolutely, nearby options include Pizza Hut, Roma's Pizza & Subs, and Yogi Castle Ellicott City for frozen yogurt and ice cream.