Business Details
About
Bowling AlleyBar & GrillRestaurantSports BarEvent VenueSports LeagueVideo ArcadeSporting Goods Store
Bowlero is immersive entertainment at its best-the kind of interactive fun that lets you forget about everything and just enjoy the moment. When you roll in, you'll find a wonderful distraction in every corner of our hipster-inspired, retro-awesome venue. Bowl on blacklight lanes. Hit up our interactive arcade. Join a laser tag battle or traverse our ropes courses (at select locations). Or just explore the over-the-top culinary creations of our inventive menus.
Location
Hours
Reviews
4.1
1,037 reviews
5 stars
523
4 stars
289
3 stars
111
2 stars
43
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many praised their friendliness and helpfulness, several reviews highlighted poor customer service experiences, including rudeness and lack of responsiveness.
Event Management
Numerous complaints about event management, including issues with lane availability, delays, and miscommunication regarding reservations and pricing.
Cleanliness and Maintenance
While some customers noted cleanliness and well-maintained facilities, others reported issues such as dirty tables, malfunctioning lanes, and inadequate food service.
Food Quality
Food quality received mixed reviews; some enjoyed the offerings while others found them poorly prepared or unsatisfactory.
Atmosphere
The bowling alley is generally described as fun and family-friendly, with a good atmosphere, though some noted it could be chaotic during busy times.
- DWDenise Wright-Williams4 days ago5.0It’s As amazing!! It was for my son’s birthday. They had a blast there were about 10 teens. The service was amazing!
- ACAkila Cares6 days ago1.0We were disappointed with the final invoice for our Rockstar Package, as it does not reflect our overall experience at the event on December 29th at Bowlero Normandy Although we completed a final guest count on the day of the event, we did not receive the promised call three days prior, as referenced in earlier communication. Had we received that call, we would have been able to provide advance notice that our party increased by approximately 10 more guests. The updated receipt reflects two lanes for 20 people. However, during our phone conversation, we were advised that the building could accommodate additional guests and that more lanes would be provided if needed. On the day of the event, we experienced several issues: We waited approximately 30 minutes PAST our 11:30am start time for our two lanes to become available due to two other events taking place at the same time, with most lanes already occupied. Our tables were not set up, and we had to ask other parties for unused tables. There were no chairs available initially. Food and drinks were not ready and took a significant amount of time. One of our lanes broke down during the event. The space was extremely crowded and chaotic due to understaffing and being triple booked on the day. We have reached out to the Director of Sales, Kelly Miles, and Guest Services with promises of resolution but no response. We have called and emailed them multiple times. Beware of this location and the company.
- LHLizzy HJan 1, 20265.0Great fun for the family. Exceptionally friendly staff.
- MTMichelle ThomasDec 17, 20254.0Nice bowling alley
- RSRichard SchneiderDec 8, 20255.0Bowlero Normandy lanes we're "bowler friendly"; the Special Olympics tournament was well run, and the athletes with "special needs" were well supported and honored! "Let me win . . .but if I cannot win . . .let me be brave in the attempt" !
Frequently Asked Questions About Bowlero Normandy
What kind of activities and entertainment does Bowlero Normandy offer?
Bowlero Normandy offers immersive entertainment including bowling on blacklight lanes, an interactive arcade, laser tag battles, ropes courses (at select locations), and inventive culinary options.
What are the operating hours of Bowlero Normandy?
Bowlero Normandy is open Monday from 10:00 AM to 11:00 PM, Tuesday from 3:00 PM to 11:00 PM, Wednesday to Thursday from 10:00 AM to 11:00 PM, Friday from 3:00 PM to midnight, Saturday from 10:00 AM to midnight, and Sunday from 11:00 AM to 9:00 PM.
How can I make a lane reservation at Bowlero Normandy?
You can make a lane reservation online via their booking page at https://www.bowlero.com/location/bowlero-normandy/booking/lane-reservation.
Where is Bowlero Normandy located?
Bowlero Normandy is located at 8419 Baltimore National Pike, Ellicott City, MD 21043, USA.
Does Bowlero Normandy offer food and drinks?
Yes, Bowlero Normandy features a bar and grill serving over-the-top culinary creations, making it a restaurant and sports bar as well.
What is the contact phone number for Bowlero Normandy?
You can contact Bowlero Normandy at +1 410-465-0355.
Are there other bowling alleys nearby Bowlero Normandy?
Yes, nearby bowling alleys include Brunswick Zone Normandy Lanes and another Bowlero location, providing more options for bowling entertainment.
What nearby automotive services are available near Bowlero Normandy?
Nearby automotive services include ICAR Roadside Assistance for towing, JBA Infiniti car dealer and service, and Jorge Zamora Detail for car wash and auto detailing.
Are there nearby places to shop or grab food around Bowlero Normandy?
Yes, nearby options include restaurants like Naz's Halal Food and Tigi's Ethiopian Restaurant, as well as shopping at The Pack Shack and LoveCraft for gifts and costumes.
How can I contact Bowlero Normandy for guest services or inquiries?
You can reach Bowlero Normandy via email at guestservice@lsent.com for guest services or inquiries.