REI

Reviews

• AP

  Anand & Prajakta

  2 days ago
  5.0
  Excellent customer service
• TC

  THE D. O. C.

  Apr 4, 2026
  5.0
  If you dont have the money, dont even go. This store is for those that expect quality and nothing less. The rest of you can get your stuff from temu or shein lol
• GR

  GMcrops rune

  Mar 22, 2026
  1.0
  Terrible customer service experience with Maya. She really needs an attitude adjustment. The staff are usually really nice, but Maya is passive aggressive and clueless about outdoor gear. I assume she’s a new hire as I’ve never seen her before. The customer service experience was so bad I left the shop immediately instead of spending any money. REI is losing about a million dollars a year, and is only still in business due to good quality green vests and good customer service. If good, knowledgable staff are replaced with rude and clueless people like Maya, REI will go out of business.
• KW

  Kerry Wixted

  Mar 14, 2026
  5.0
  Visited REI today to help a friend prep for a backpacking trip. The store associate, Thomas, was excellent. He was very helpful with selecting a new backpack and was incredibly patient throughout the process. My friend found the perfect pack!
• SV

  Sanjay Varma

  Feb 21, 2026
  5.0
  Terrific employees here! Ms. Katherine was very knowledgeable and helped me choose a great winter layer, and Ms. Lisa at the counter was so friendly! They made my day.

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