Lucky Strike Columbia

Reviews

• ST

  Shavonne Taylor

  2 days ago
  1.0
  I went here for a birthday celebration and we had to switch lanes several of times because the lanes weren't functioning properly.
• AD

  Allison Doherty

  Feb 21, 2026
  1.0
  Don’t go without a reservation or be prepared to wait forever with no communication from the clearly disorganized and understaffed employees. Also, if going with a family of four, pre-budget hundreds of dollars. The music videos that run on a loop are a litany of half naked women singing sexually explicit lyrics. This will be a hard pass for us moving forward.
• JS

  Jen Shin

  Feb 7, 2026
  1.0
  A group of us came here tonight and we waited at a broken lane for nearly an hour at which point we decided we would just ask for a refund and leave. Instead of refunding us, the manager tried to appease us with coupons that had restrictions on when they could be used. When we declined that offer he became argumentative and started trying to convince us that the coupons were a better deal than the refund. Not sure why you wouldn’t just process the refund when that’s what we initially asked for. Horrible customer service and even worse attitude from employees.
• HY

  Haleima Yates

  Feb 6, 2026
  1.0
  Christopher the manger did not Execute, we were on lane 10 and the balls were getting stuck and the lane wasn’t working. He was very disrespectful and he didn’t understand our concern about how the bowling game was frozen and did not work. The other manger came over and she gave his a coupon for a different location. But I will never come over to Columbia MD location because Christopher did not help he made it hard and difficult and he was disrespectful and not understanding because there we two people at the lane. Will NEVER COME BACK.
• KP

  Kiera P

  Feb 1, 2026
  1.0
  My friends and I chose Lucky Strike on Columbia to celebrate a birthday, but unfortunately our experience was very disappointing. We arrived at 8:24 PM and were informed there was a waitlist, which we immediately joined. Despite this, we were overlooked, and two groups who arrived after us were seated before us. After waiting approximately 40 minutes, I had to ask for an update on our status. It seemed like the manager had no access to the waitlist because he never checked to see if I was on it. When we were finally assigned a lane, it turned out to be broken. By the time we received a functioning lane, it was already 9:30 PM. The manager suggested that purchasing unlimited bowling would be the better option, despite the venue closing at 10:00 PM. As a result, we were only able to play one game. Immediately after our game ended, the televisions were turned off. Definitely not worth the money. Overall, the experience was extremely disappointing, especially given that this was meant to be a birthday celebration. The situation felt poorly managed and focused more on maximizing profit than providing quality customer service. This experience ruined what should have been a special occasion.

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