Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
721 reviews
5 stars
537
4 stars
115
3 stars
21
2 stars
12
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and knowledge of the staff, there were notable complaints about poor service experiences, particularly during returns and in the bike shop.
Product Quality
Customers generally appreciated the quality of products offered, although some expressed disappointment with specific items and the return policy.
Store Environment
The store was often described as clean and well-organized, but issues with parking and accessibility were highlighted as significant concerns.
Staff Knowledge
Many reviews commended the staff for their expertise and willingness to assist, although there were instances of perceived condescension and lack of attention.
- BMbob moore1 day ago5.0Great help from Bob!! Very informative
- TRTara RichardsDec 31, 20254.0Typically a great store. Staff is mostly great. Prices are high but the quality is usually worth it
- JRJohnny RannoDec 28, 20251.0Chris is a terrible manager and should be fired I tried to return defective running shoes that I had used a few times and yet he refused to take them back please do not trust this store they are terrible people.
- JBJoe BDec 20, 20252.0Cant buy parks passes here.
- JLJanet LongDec 7, 20255.0Have been searching and trying on hiking boots with no luck and sore feet to prove it till I came to REI in Reading. Darlene was patient and listened to my concerns. Measuring my feet revealed my true size (not what I thought!). From there we did trials until I found the perfect fit and I couldn't have been happier. With Darlene's patience and experience there was no compromising. Thank you so much.
Frequently Asked Questions About REI
What types of outdoor gear does REI offer?
REI offers a wide range of quality outdoor gear including camping, hiking, biking, skiing, and rock climbing equipment, as well as clothing and footwear.
What are REI Reading's store hours?
REI Reading is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
Does REI Reading provide curbside pickup for orders?
Yes, REI Reading offers curbside pickup services for customer convenience.
What brands can I find at REI Reading?
You can find popular outdoor brands at REI such as The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
What payment methods are accepted at REI Reading?
REI Reading accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Where is REI Reading located?
REI Reading is located at 279 Salem St, Reading, MA 01867, USA.
Are there any fitness centers near REI Reading?
Yes, Planet Fitness is located nearby and offers gym and fitness services which you might find useful before or after shopping for outdoor gear at REI.
Can I grab coffee near REI Reading?
Absolutely, Dunkin' is nearby where you can enjoy coffee, donuts, and smoothies before or after your visit to REI.
What shoe stores are close to REI Reading?
Saucony and Chacos are nearby shoe stores, which could be convenient for comparing footwear options along with REI’s selections.
What other services or stores are near REI Reading that might be helpful?
Nearby you’ll find convenience stores like Cumberland Farms, gas stations such as Loaf N Jug, and furniture stores including Jordan's Furniture, providing various services to complement your REI visit.