Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.5
236 reviews
5 stars
184
4 stars
24
3 stars
12
2 stars
4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific employees highlighted for their exceptional service.
Mixed Experiences
While some customers had outstanding experiences, others reported rude or unhelpful staff, leading to a significant divide in customer satisfaction.
Membership Issues
Several reviews mentioned pressure to sign up for the membership program, with some customers feeling uncomfortable or guilty for not enrolling.
Product Quality and Selection
Customers appreciated the quality of products offered, but some expressed disappointment with pricing and limited inventory in certain categories.
Store Environment
The store was generally described as clean and well-organized, though some customers noted discomfort due to temperature or policies like the no bags rule.
- JCJoey CNov 16, 20255.0Andrew at checkout was outstanding—calm, professional, and genuinely kind. He handled my purchase with efficiency and a smile, even while dealing with an impatient customer behind me. His patience and grace made my experience seamless, and I left feeling grateful for his excellent service. REI is lucky to have him!
- JCJohn CroninAug 20, 20251.0went to look at a bike that i saw on there website. Went in had the bike in the rack and took and out and sat on it. The guy came over oh you can't do that. I said i can't sit on a bike i'm considering purchasing. He said " NO company policy". I just left. went to Dicks much nicer employees willing to help you take a ride in the parking lot.
- EREmily RoseAug 8, 20253.0Staff is very overwhelming and uncomfortable.
- JSJames SpencerAug 3, 20255.0This store is great. The selection is well curated, the staff are friendly and knowledgeable, and most importantly- they stand by the stuff they sell. I had an issue where a sneaker I’d bought online had a pretty major issue after only a few months. The team here was able and willing to take it back and refunded the cost of it. They have a lifelong customer.
- DMDaniel McCarthyJul 15, 20255.0Eric in the bike department is the best! He went above and beyond throughout the entire process. From start to finish, his level of customer service was outstanding. He was incredibly patient, knowledgeable, and genuinely helpful every step of the way. He made the entire experience smooth and enjoyable. Thank you, Eric!
Frequently Asked Questions About REI
What types of outdoor gear and clothing does REI offer?
REI offers quality outdoor gear and designs its own line of award-winning brand gear and clothing suitable for both beginners and seasoned outdoor enthusiasts.
What are the store hours for REI in Hingham, MA?
REI is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
Does REI in Hingham offer curbside pickup services?
Yes, REI offers curbside pickup services for customer convenience.
What payment options are accepted at REI?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, PayPal, and Visa.
Is REI in Hingham wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking available.
Does REI provide parking for customers?
Yes, REI has free onsite parking available for customers.
Which well-known outdoor brands are available at REI Hingham?
REI carries brands including The North Face, Patagonia, GoPro, Thule, Osprey, prAna, Arc'teryx, Columbia, and Smith Optics.
Are there places to eat near REI where I can grab a meal before or after shopping?
Yes, nearby dining options include Panera Bread, Chipotle Mexican Grill, Shake Shack Derby Street Shops, Rustic Kitchen, and White's Pastry Shop for a variety of meals and treats.
What other stores can I visit near REI for clothing and accessories?
Nearby stores include francesca's for clothing, kate spade new york for women's clothing and luggage, gorjana for jewelry and fashion accessories, and Everything But Water for swimwear.
Are there beauty and wellness services near REI in Hingham?
Yes, you can visit Skin Spa New York, MiniLuxe Hingham, Bluemercury, TONI&GUY Hair Salon, Snip-its Haircuts for Kids, Drybar, and Kiehl's nearby for various beauty and wellness needs.