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The front of the REI store in Framingham, Massachusetts
Brand Certified

REI

4.5
(593 reviews)

Business Details

(508) 270-6325
https://www.rei.com/stores/framingham.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
375 Cochituate Rd, Framingham, MA
01701, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM

Reviews

4.5
593 reviews
5 stars
444
4 stars
82
3 stars
13
2 stars
17
1 star
37
  • X
    Özgür Yüksel (XceptN)
    Apr 22, 2026
    5.0
    Delicious and lighning fast service
  • JJ
    J
    Apr 18, 2026
    1.0
    Compared to many other REIs I’ve been to this store seriously needs to revisit their customer service training. Every single time I’m here there is one person at the register and at least 5-6 people in line as other employees roam through the store not helping other customers. It’s as if they avoid helping customers. Get your priorities straight. Same thing happens at the ski counter. You will just wait there till someone shows up which can take 20 mins as employees roam on the floor not acknowledging the customer nor calling someone to the counter. This is not a one off. This happens every time I visits. I’ve been to at least 3 more REIs in the area and it’s completely different experience.
  • DA
    David Anderson
    Apr 16, 2026
    5.0
    AI was right! When I broke the chain to my Trek dual sport riding up a hill training today for a Marathon midnight ride I was clueless as to where was the best place to get it repaired. AI suggested REI Framingham which just happens to be the closest bike shop to me. I was in and out in less than 20 minutes. Frank was perfect in every way. He gave me even a few maintenance and riding tips and I love REI’s checklist and local bike groups. As a 71 year old veteran I have seen a lot of bikes shops and mechanics. Hands down REI Framingham is the best bike shop and service I have ever used.
  • LJ
    Leeann Jorgensen
    Apr 16, 2026
    5.0
    Easy to find items, helpful staff
  • BT
    Boston Traveller
    Apr 1, 2026
    5.0
    I love going to REI for my outdoors needs, and this is a great location that is clean and well stocked. The restore area usually has some great deals (like things that someone wore once and just decided that they didn't like, so it got marked down a lot), and the overall selection is good for this size store! The staff are always accessible and happy to assist.

Frequently Asked Questions About REI

What types of products does REI specialize in?

REI specializes in quality outdoor gear including camping, hiking, biking, skiing, and outdoor clothing, with a focus on both their own REI brand and other trusted brands like The North Face and Patagonia.

Does REI in Framingham offer curbside pickup services?

Yes, REI offers curbside pickup services for customer convenience.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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