Business Details
About
Bicycle StoreBicycle Repair Shop
Cycle Loft is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional bike fit services through Trek Precision Fit.
Location
Hours
Reviews
4.9
1,035 reviews
5 stars
968
4 stars
35
3 stars8
2 stars7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, creating a welcoming atmosphere.
Expertise
The staff demonstrated a high level of expertise in bike sales and repairs, providing valuable advice and thorough service.
Product Selection
The shop offers a great selection of bikes and accessories, with many customers appreciating the ability to test products in-store.
Repair Services
The repair department received positive feedback for quick turnaround times and quality work, although there was one isolated incident of dissatisfaction.
- JSJon SamelDec 29, 20255.0Ben was super helpful and willing to spend time with me. He showed me some great tips and tricks for servicing my bike. Everyone in the store was very friendly. Pricing was more than fair - The bottom-bracket I purchased was $10 less than every online supplier when you get no help and no advice. Great local bike shop.
- BBbruce blumbergDec 17, 20255.0Terrific service today! I brought my Checkpoint in to install new handlebars & tape and for some help with my wheel set swap. Andrew and Alex couldn't have been more helpful and professional from beginning to end. Andrew interrupted what he was doing to do the install and I was in and out in less than an hour. I can't recommend Cycle Loft more highly from sales to service. We are lucky to have you in the neighborhood!
- PCPeter Pedro CaetanoDec 15, 20255.0great to get all the facts about your choice of bike in person, for testing and to fine tune it right on the spot, same for mounting accessories
- CRCaitlyn RichmondNov 21, 20255.0Alex was amazing! Called when they opened, asked some questions about the bike I wanted, he texted me an invoice to pay and delivered it a few hours later! Friendly, knowledgable, and great service! Thank you very much :)
- JBJohn BeckshawNov 13, 20255.0Great staff and great experience!
Frequently Asked Questions About Cycle Loft
What products does Cycle Loft offer?
Cycle Loft offers the latest products from Trek and Bontrager, including bicycles and accessories.
Does Cycle Loft provide bike repair services?
Yes, Cycle Loft provides service and tune-ups for bikes of any brand.
What professional fitting services are available at Cycle Loft?
Cycle Loft offers professional bike fit services through Trek Precision Fit to ensure optimal comfort and performance.
What are Cycle Loft's operating hours?
Cycle Loft is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Cycle Loft located?
Cycle Loft is located at 43 Middlesex Turnpike, Burlington, MA 01803, USA.
What payment methods does Cycle Loft accept?
Cycle Loft accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Cycle Loft?
You can contact Cycle Loft by phone at +1 781-272-0870 or by email at cycleloft@trekbikes.com.
Which nearby stores could I visit before or after shopping at Cycle Loft?
Nearby stores include The Paper Store for gifts and stationery, Nordstrom Rack Middlesex Commons for apparel, and Old Navy for clothing.
Are there dining options close to Cycle Loft?
Yes, nearby dining options include The Chateau Restaurant (Italian and American), Bugaboo Creek steakhouse, Five Guys for burgers, and Burtons Grill & Bar.
Where can customers find banking and ATM services near Cycle Loft?
Customers can find ATMs from Santander Bank and Bank of America near Cycle Loft for convenient banking services.