Business Details
About
Bicycle StoreBicycle Repair Shop
Cycle Loft is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and professional bike fit services through Trek Precision Fit.
Location
Hours
Reviews
4.9
1,032 reviews
5 stars
965
4 stars
35
3 stars8
2 stars7
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their willingness to go above and beyond.
Repair Quality
The service department received positive feedback for their efficient and thorough bike repairs, with many customers expressing satisfaction with the quality of work.
Product Selection
The shop is noted for its excellent selection of bikes and accessories, catering to various customer needs and preferences.
Community Engagement
Customers appreciated the shop's local presence and commitment to community, often mentioning a welcoming atmosphere and personal connections with staff.
Honesty and Integrity
Several reviews highlighted the shop's honest approach to service, with no pressure tactics or unnecessary upselling.
- CRCaitlyn Richmond3 days ago5.0Alex was amazing! Called when they opened, asked some questions about the bike I wanted, he texted me an invoice to pay and delivered it a few hours later! Friendly, knowledgable, and great service! Thank you very much :)
- JBJohn BeckshawNov 13, 20255.0Great staff and great experience!
- JJJohn JumpeOct 26, 20255.0Friendly helpful service
- PPPeteOct 18, 20255.0Every experience that I have at the store is a great experience. From the first time I walked in to purchase my bike , add accessories and now service the team there is knowledgeable, friendly, reliable and really helpful. Ben in service specifically goes above and beyond to help me. Even though I am a new rider I am treated as if I were part of the family. Thank you Burlington Cycle Loft for being a local company that stil puts their customers first. I highly recommend them to anyone interested in biking.
- MMMatt McGheeOct 11, 20255.0Repaired a badly abused back to new condition condit
Frequently Asked Questions About Cycle Loft
What products does Cycle Loft offer?
Cycle Loft offers the latest products from Trek and Bontrager, including bicycles and accessories.
Does Cycle Loft provide bike repair services?
Yes, Cycle Loft provides service and tune-ups for bikes of any brand.
What professional fitting services are available at Cycle Loft?
Cycle Loft offers professional bike fit services through Trek Precision Fit to ensure optimal comfort and performance.
What are Cycle Loft's operating hours?
Cycle Loft is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is Cycle Loft located?
Cycle Loft is located at 43 Middlesex Turnpike, Burlington, MA 01803, USA.
What payment methods does Cycle Loft accept?
Cycle Loft accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Cycle Loft?
You can contact Cycle Loft by phone at +1 781-272-0870 or by email at cycleloft@trekbikes.com.
Which nearby stores could I visit before or after shopping at Cycle Loft?
Nearby stores include The Paper Store for gifts and stationery, Nordstrom Rack Middlesex Commons for apparel, and Old Navy for clothing.
Are there dining options close to Cycle Loft?
Yes, nearby dining options include The Chateau Restaurant (Italian and American), Bugaboo Creek steakhouse, Five Guys for burgers, and Burtons Grill & Bar.
Where can customers find banking and ATM services near Cycle Loft?
Customers can find ATMs from Santander Bank and Bank of America near Cycle Loft for convenient banking services.