Business Details
About
Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair Shop
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.1
445 reviews
5 stars
268
4 stars
77
3 stars
24
2 stars
26
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised helpfulness while others reported rudeness and lack of attention.
Parking Issues
Customers frequently complained about expensive and difficult parking, with some stating it deterred them from visiting the store.
Product Availability
Concerns about limited stock and selection, particularly for specific items, were noted by several customers.
Store Environment
The store's layout and cleanliness received mixed reviews, with some finding it well-organized and others describing it as messy.
Pricing Concerns
Customers expressed dissatisfaction with pricing, feeling that items were overpriced compared to competitors.
- RWRenee WaltersNov 17, 20251.0Left feeling very upset. The last time I came to the store parking was free with a validated ticket. This time I had to pay $12 dollars. I feel robbed and would have gone to the Framingham or Reading location if I had known this before hand. Not worth paying to park at a store. Would leave 0 stars if I could.
- NDNeha R. DeshpandeNov 14, 20251.0Parking used to be free under 30 min with validation. Now even with validation it’s $12. For a company focused on sustainability, doesn’t really motivate you to avoid shipping to your home.
- BLBlair LeBlancNov 2, 20251.0No signs in the area to direct you to parking, and the available lot is $15 an hour
- AAAliyaOct 31, 20255.0I got my bag from there and I absolutely love it
- HHHaiboSep 8, 20252.0This place used to be awesome pre covid. Now it’s just messy, with no customer service and worse, very little in stock. I won’t be shocked if this location closes down soon.
Frequently Asked Questions About REI
What types of outdoor gear and clothing does REI offer?
REI offers a wide range of quality outdoor gear and clothing, including their own award-winning REI brand as well as brands like The North Face, Patagonia, GoPro, and Columbia.
Where is REI in Boston located?
REI is located at 401 Park Dr, Ste 103, Boston, MA 02215, USA.
What are REI Boston's store hours?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does REI offer curbside pickup services?
Yes, REI offers curbside pickup services to customers.
What payment methods does REI accept?
REI accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, PayPal, and Visa.
Is there in-store shopping available at REI Boston?
Yes, in-store shopping is available at REI Boston.
What nearby transit or bike rental options are available to reach REI?
Customers can use the nearby Hubway bike rental service to travel to REI conveniently in the area.
Are there any popular restaurants near REI Boston for dining before or after shopping?
Yes, nearby restaurants include Proper Penguin, Time Out Boston, Anoush'ella (Mediterranean), Taqueria El Barrio (Taco), Nu Burger, and Michael Schlow's Italian Kitchen.
What lodging options are close to REI Boston for out-of-town visitors?
The Verb Hotel is a nearby hotel and lodge for visitors planning to stay close to REI Boston.
What other outdoor or sporting goods stores are near REI Boston?
Nearby stores include Chacos, Saucony, and another REI store located nearby, all offering outdoor gear and sportswear.