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The front of the REI store in Indianapolis, Indiana
Brand Certified

REI

4.6
(720 reviews)

Business Details

(317) 585-1938
https://www.rei.com/stores/castleton.html

About

Camping StoreBicycle StoreShoe StoreClothing StoreSki ShopChildren's Clothing StoreBicycle Repair ShopRecreational Equipment, Inc.
At REI, we love to get outside and play, and we know first-hand the importance of quality outdoor gear. We stand behind all our products with a 100% satisfaction guarantee, and we design our own line of award-winning REI brand gear and clothing. Whether you're new to outdoor adventure or a seasoned pro, we gladly share our enthusiasm for our products--and the trails, slopes and waterways where we play.

Details

  • Curbside pickupNot available

Location

REI
8490 Castleton Corner Dr, Indianapolis, IN
46250, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Reviews

4.6
720 reviews
5 stars
593
4 stars
66
3 stars
17
2 stars
10
1 star
34
  • MC
    Maddie Chapman
    Apr 23, 2026
    1.0
    Some of the worst customer service I’ve ever received, especially for a mistake that was entirely the REI’s fault.
  • NM
    Neil Mack
    Apr 16, 2026
    4.0
    This place is all about connecting with the outdoor activities. They have hunting equipment,camping gear,hiking clothing. I went to check out their bicycle shop and repair garage. Lots of great bikes and equipment for for sale. Definitely have a bicycle that I was interested in buying. The employees were very good at teaching me the best bicycle information. So if you want a new bike they offer four different lines. Check them out sometime soon and see what happens for you.
  • JS
    Joshua Schubert
    Apr 15, 2026
    1.0
    I purchased a $160 pair of Altra shoes after being told that Altra was not offered in wide sizes. I tried them for a week only to feel that from the mid point to the heel they are somewhat narrow. I checked the altra website only to find out they ARE offered in wide sizes. I was also pressured by both the sales person and the cashier to purchase their "lifetime" membership, which I passed on as you have to use a 30 dollar gift card, earned by spending 30 dollars on the membership, within 30ish days. I was given incorrect information to influence a purchase, while trying to get me to spend even more for a membership. I was either knowingly lied to, or the sales person didn't know but still wanted the sale. Deceptive sales practices do not make for return customers.
  • AF
    Aries Fincher
    Apr 13, 2026
    1.0
    In my experience and opinion they seem to judge people on appearance and bend rules depending on how you look…
  • CB
    Curtis Briggs
    Apr 12, 2026
    5.0
    Found a really good deal on a backpack and the staff was very helpful in making sure it was a good.

Frequently Asked Questions About REI

What types of outdoor gear and clothing does REI offer?

REI offers award-winning products including gear and clothing designed for various outdoor activities, both under their own brand and from top brands like The North Face, Patagonia, and Columbia.

What are REI store hours in Indianapolis?

REI in Indianapolis is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from REI

This information is certified by REI and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 03, 2026Yext Knowledge Graph
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