REI

Reviews

• MC

  Maddie Chapman

  Apr 23, 2026
  1.0
  Some of the worst customer service I’ve ever received, especially for a mistake that was entirely the REI’s fault.
• NM

  Neil Mack

  Apr 16, 2026
  4.0
  This place is all about connecting with the outdoor activities. They have hunting equipment,camping gear,hiking clothing. I went to check out their bicycle shop and repair garage. Lots of great bikes and equipment for for sale. Definitely have a bicycle that I was interested in buying. The employees were very good at teaching me the best bicycle information. So if you want a new bike they offer four different lines. Check them out sometime soon and see what happens for you.
• JS

  Joshua Schubert

  Apr 15, 2026
  1.0
  I purchased a $160 pair of Altra shoes after being told that Altra was not offered in wide sizes. I tried them for a week only to feel that from the mid point to the heel they are somewhat narrow. I checked the altra website only to find out they ARE offered in wide sizes. I was also pressured by both the sales person and the cashier to purchase their "lifetime" membership, which I passed on as you have to use a 30 dollar gift card, earned by spending 30 dollars on the membership, within 30ish days. I was given incorrect information to influence a purchase, while trying to get me to spend even more for a membership. I was either knowingly lied to, or the sales person didn't know but still wanted the sale. Deceptive sales practices do not make for return customers.
• AF

  Aries Fincher

  Apr 13, 2026
  1.0
  In my experience and opinion they seem to judge people on appearance and bend rules depending on how you look…
• CB

  Curtis Briggs

  Apr 12, 2026
  5.0
  Found a really good deal on a backpack and the staff was very helpful in making sure it was a good.

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